Hello, sorry to hear about this experience. Some websites actively block VPN IP addresses, and switching to a different server in the Surfshark app or extension can often help reduce how many sites need to be added to Bypasser. We’d also like to look into why so many pages are failing to load for you, as that’s not the experience we want you to have. Please get in touch with us via live chat on our website or at support@surfshark.com.

Hi there. Yes, Surfshark requires an account/login to provide a secure and personalized experience (and so you can manage your subscription and devices). If you have any questions or need help, please reach out to us at support@surfshark.com or via live chat.

Hi, we're sorry to hear that our extension is slowing down your browser. We would like to investigate what happened specifically - could you contact us directly at support@surfshark.com or via live chat on our website?

Bonjour, merci de nous avoir contactés. Nous serions ravis d'examiner les problèmes que vous avez rencontrés avec Surfshark, mais nous aurions besoin de plus de détails au préalable. Pourriez-vous nous contacter directement à l'adresse support@surfshark.com ou via le chat en direct sur notre site web ?

Привет. Для использования Surfshark вам необходимо зарегистрироваться, чтобы иметь возможность управлять своей подпиской и легко пользоваться нашими услугами на всех своих устройствах.

Hi there, we're sorry about the CAPTCHA checks you experienced. These issues often occur when many users connect to the same VPN server. You can try switching to a different server or using a dedicated IP to help resolve this. If you need further assistance, please contact us at support@surfshark.com, and our support team will be happy to help.