Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,664 reviews
- Rated 2 out of 5by Firefox user 17531471, 2 years ago
- Rated 1 out of 5by Granoblastic Man, 2 years agoConstant issues all weekend starting 8/20. "Failed to load vault. ClientError: Failed to read response as "json""
Developer response
posted 2 years agoHey there! Thanks for leaving us a review!
This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Rated 4 out of 5by Firefox user 17533497, 2 years ago
- Rated 2 out of 5by Rick, 2 years agoThe new Firefox extension does not allow the user to run in private browsing mode, nor does it allow the user to clear cache. Pretty sad for people who are concerned about privacy.
Developer response
posted 2 years agoHey there,
1Password for Firefox needs the ability to write to the local database to store data. If Firefox is configured to always launch in Private Browsing mode, then 1Password doesn't have the ability to write to that local database.
If you'd like to use 1Password in Firefox as well as browse in Private Browsing mode, configuring Firefox to not open in Private Browsing mode automatically, then manually launching a Private Browsing window would be your best bet. You can configure 1Password to be allowed in Private Browsing mode in the extension settings page. - Rated 5 out of 5by Firefox user 16304075, 2 years ago
Developer response
posted 2 years agoHey there! Thank you so much for this great 5-star review!
We really appreciate your support and help in sharing the word about us.- Rated 1 out of 5by Firefox user 14402247, 2 years agoI've been locked out of 1Password for 5+ days after an seemingly innocent upgrade. I have been unable to retrieve pwds or login on my iPhone and so called customer service has not even recognized the problem.
Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.Developer response
posted 2 years agoHey there!
We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - Rated 5 out of 5by Firefox user 13997645, 2 years ago
- Rated 1 out of 5by Simse, 2 years agohad to reinstall the extension on a fresh profile, and, o boy: 1pass does no longer give the usable functionality of days past: I do have expressively click on the 1pw extension in the bar and enter User/PW credentials, no fingerprint (as before), no direct popup near the formfields - pure just frustration.
So, decided to migrate all away from this stumbling fumbling frency... It used to be cool and nice, but UX just declined downhill with 1pass!Developer response
posted 2 years agoHi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this. - Rated 5 out of 5by dowhilegeek, 2 years ago
- Rated 5 out of 5by Firefox user 17522395, 2 years ago
- Rated 5 out of 5by Doug, 2 years ago
- Rated 3 out of 5by Firefox user 17387489, 2 years ago
- Rated 5 out of 5by Firefox user 17518824, 2 years ago
- Rated 5 out of 5by Ale Aguilar, 2 years ago
- Rated 5 out of 5by JJtheAirplane10, 2 years ago
- Rated 5 out of 5by Firefox user 17512458, 2 years ago
- Rated 3 out of 5by Firefox user 17510979, 2 years ago
- Rated 5 out of 5by Philip Kuhn, 2 years agoI am still learning to use the various capabilities of this app/add-on, but I am very impressed with it already. As I expected, there is a bit of a learning curve. I find its flexibility and share-ability quite appealing and plan to take full advantage of the family aspects. This should keep the family a good bit more secure than we have sometimes been!
Developer response
posted 2 years agoHi Philip,
Thank you for your kind review. It’s great that you are using 1Password to keep you and your family safe online.
If you ever require any assistance please drop an email to support@1Password.com where our team will be happy to talk you through things :) - Rated 1 out of 5by Firefox user 13217247, 2 years agoUpgraded to 1Password 8 and this extension. The extension never loads, just spins to oblivion. I'll probably be reverting to 7 and the (desktop required) version of the extension.
Developer response
posted 2 years agoHey,
I’m sorry to hear of the difficulty you are having with 1Password in your browser, it sounds like it may be having a hard time connecting with your 1Password app.
Can you give your computer a complete restart and if this doesn’t help then drop an email to support+x@1password.com where our team can assist further.
Thank you! - Rated 3 out of 5by Firefox user 12155248, 2 years ago
- Rated 1 out of 5by Lawson, 2 years agoUpgraded to version 8 for Mac yesterday and the extension for Firefox and Chrome does not work. I have deleted the extension from the browsers and reinstalled and they do not show up on the tool bar. The extension for Safari does work.
Developer response
posted 2 years agoHi there,
I’m sorry to hear of the trouble you are having with 1Password in your browser.
Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.
Looking forward to hearing from you. - Rated 4 out of 5by Firefox user 15915564, 2 years ago
- Rated 5 out of 5by Firefox user 15539779, 2 years ago!PASSWORD is absolutely essential to my on line life. This app facilitates my personal productivity outside of the online world.
Developer response
posted 2 years agoHi there,
Thank you so much for your awesome review! It’s great to hear how important 1Password is to you.
We hope you continue to love it! :)