Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,664 reviews
- Rated 5 out of 5by Firefox user 13419658, 3 years ago
Developer response
posted 3 years agoHi there,
1Password in the browser integrates directly with your 1Password desktop app and definitely supports Touch ID. Can you start by checking you have it enabled: https://support.1password.com/touch-id-mac/.
Next, give your computer a restart and if you are still having trouble drop an email to support@1password.com where our team will be happy to help :)- Rated 5 out of 5by Firefox user 17438449, 3 years ago
- Rated 1 out of 5by Andreas, 3 years ago1Password replaced their well working extension for this. Sad!
Developer response
posted 3 years agoHi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this.
Looking forward to hearing from you. - Rated 1 out of 5by RM, 3 years agoNot easy or convenient, wasted my time downloading all my vital/private information; to not be able to call upon it. Also doesn't support multiple accounts across multiple platforms, i.e: Yahoo,G-mail,Hotmail... syncing is a problem, trying to use the app from multiple devices is a nightmare.
Developer response
posted 3 years agoHi there,
I apologize for the trouble you have been experiencing using 1Password.
Our team can definitely help to get things working across all of your devices. Please email support@1password.com where we can further assist.
Looking forward to hearing from you. - Rated 5 out of 5by Juan Lopez, 3 years agoHardReset.info: Conecta bloqueado LG Tribute Royal a Wi-Fi
- Rated 5 out of 5by Firefox user 17432385, 3 years ago
- Rated 4 out of 5by James, 3 years ago
- Rated 1 out of 5by penguin5555, 3 years agoDoes not allow searching for sites to use. Hard to use and removes nearly everything. Going back to version 7 as 8 is useless and should be shutdown and re-worked.
Developer response
posted 3 years agoHi there,
I’m sorry to hear you are having trouble with the latest version of 1Password.
Please drop an email to support+x@1password.com and our team can best advise.
Looking forward to hearing from you :) - Rated 5 out of 5by Firefox user 14314752, 3 years ago
- Rated 5 out of 5by Firefox user 17310523, 3 years ago
- Rated 2 out of 5by Firefox user 16644741, 3 years ago1Password works until it doesn't. You install an app and then brower extensions. You can make some changes on the app, some on the extension and some only online. A wonderful guessing game. Every week there is a new edition of something and things get moved around. It works one day then not the next day. Cust Svce responds quickly, but you get different answers from each person. You cannot get support in real time. So you have to diagnose the software yourself. If something doesn't work, that's all you can say. If you called the doctor, can they treat the problem if all you can say is your stomach hurts? It can take 20-30 emails to get a response. And when things go wrong when you are implementing their instructions, you don't even know. Problems become more extensive as CS only responds to the last email and does not follow things all the way back.
I would say that it holds the data for the most part. Having it enter the information takes multiple keystrokes which somehow change each time. The fill-in feature works maybe 5% of the time, so don't expect it to help for all the sites asking for name and address.
I will also say that syching seems to work about 50% of the time.
IF you have lots of free time and can afford to wait a few weeks to figure out what is wrong, this is a great program. But as they are unwilling to do any diagnosis or look at what has been installed and how things operate, getting technical suppor is an oxymoron. The policy seems to be, "provide a solution before you understand the problem" then ":continue to do so for each symptom" and eventually the customer will give up.
It's a shame. I want to like this program. And it's one of only two programs I pay for. It reminds me of Churchill's statement that Democracy is the worst form of government, until you've tried the others."
The attitude alone of not providing effective service to paying members would give them a one star, except there is nothing worse to give the others - Rated 4 out of 5by Rose Rosenthal, 3 years ago
- Rated 5 out of 5by BondMich, 3 years ago
- Rated 1 out of 5by Firefox user 14739282, 3 years agoLatest version of 1password and Firefox extention is not working correctly. Quick Access is not friendly and not seemless...back to copy pasting credentials again...sigh
Developer response
posted 3 years agoHi there,
Thanks for your review.
It definitely sounds like things aren’t working as they should be, I’m sorry for the trouble.
Please send an email to support+x@1password.com where our team will be able to help you.
Looking forward to hearing from you. Developer response
posted 3 years agoHey,
I’m sorry to hear you are having trouble with 1Password in your browser. Can you give your computer a complete restart for me and if this doesn;t improve things drop an email to support+x@1password.com where our team will be able to further assist.
Thanks for using 1Password :)- Rated 2 out of 5by Firefox user 17423213, 3 years ago
- Rated 5 out of 5by Firefox user 12247192, 3 years ago
- Rated 1 out of 5by Dreadolph, 3 years ago
- Rated 5 out of 5by Firefox user 17421686, 3 years ago
- Rated 3 out of 5by Ed Kelly, 3 years ago
- Rated 1 out of 5by Firefox user 15205687, 3 years agodoes not work. keeps stating I need Firefox but I have it
Developer response
posted 3 years agoHey,
I’m sorry to hear you are having trouble with 1Password in your browser. Could you please drop an email to support+x@1password.com so our team can help get to the bottom of things and get things working as they should be for you.
Looking forward to hearing from you :) Developer response
posted 3 years agoHi there,
Thank you for your awesome review!
We hope you continue to love 1Password :)- Rated 4 out of 5by birb, 3 years ago
- Rated 5 out of 5by Chinewbie55, 3 years ago