Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
2 610 notes
- Noté 1 sur 5par Utilisateur ou utilisatrice 18461441 de Firefox, il y a un anAbout a month ago this extension suddenly stopped working.
After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.Réponse du développeur
mis en ligne : il y a un anHello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G. - Noté 1 sur 5par Utilisateur ou utilisatrice 18039112 de Firefox, il y a un anDoes not work with firefox, No extension shows up anywhere.
Réponse du développeur
mis en ligne : il y a un anHello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G. - Noté 1 sur 5par Utilisateur ou utilisatrice 18456759 de Firefox, il y a un an
- Noté 5 sur 5par Guss, il y a un anWorks like a charm. The connections are super fast, at least to Germany and the USA. I haven't tested other countries yet.
Réponse du développeur
mis en ligne : il y a un anHello! We are happy to hear that everything is running smoothly, thank you for choosing us! -N.L. - Noté 1 sur 5par Stanis, il y a un an
- Noté 5 sur 5par Utilisateur ou utilisatrice 18445998 de Firefox, il y a un an
- Noté 1 sur 5par Utilisateur ou utilisatrice 18057181 de Firefox, il y a un an
- Noté 5 sur 5par Larry, il y a un an
- Noté 5 sur 5par Utilisateur ou utilisatrice 17660246 de Firefox, il y a un an
- Noté 1 sur 5par Utilisateur ou utilisatrice 10625330 de Firefox, il y a un anSince 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.
Réponse du développeur
mis en ligne : il y a un anHello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L. - Noté 5 sur 5par Conor, il y a un an
- Noté 1 sur 5par NiclasWithC, il y a un anSuper Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.
Réponse du développeur
mis en ligne : il y a un anHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Noté 1 sur 5par ccc, il y a un anafter update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
We're trying again...Réponse du développeur
mis en ligne : il y a un anHello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I - Noté 5 sur 5par Utilisateur ou utilisatrice 18163856 de Firefox, il y a un an
- Noté 2 sur 5par Oscarous64, il y a un anEvery time I open Firefox and start to type it clears the search bar after 1 second which is beyond annoying. It might seem like a minor problem, but it gets infuriating when you type your search quickly and hit enter only to find out it messed up your search.
And more than that, I noticed it slows down Firefox substantially, sometimes it takes up to 10 seconds just to load in an ordinary website. The VPN and it's functions work perfectly fine so I think it's just a problem with the extension itself.Réponse du développeur
mis en ligne : il y a un anHello, we apologize for the inconvenience you are experiencing. Could you please try reinstalling the NordVPN extension completely? If the issue persists, reach out to our support team at nordvpn.com/contact-us/. They are available 24/7 to assist you! -E.G. Réponse du développeur
mis en ligne : il y a un anHello, we apologize for any inconvenience caused. Could you contact our support team at nordvpn.com/contact-us/? They will be more than happy to help you resolve this issue. -E.G.- Noté 1 sur 5par Jenkins, il y a un anWhy is the Add to Firefox. Grayed out for me? Is it cuz I already have nordvpn app?
Réponse du développeur
mis en ligne : il y a un anHello there. That should not be the case. We’d be happy to help and take a closer look into the matter. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Noté 1 sur 5par Vrxy, il y a un anCan no longer connect to any of the servers, support is utterly useless, wasting my time and not providing any meaningful help.
Réponse du développeur
mis en ligne : il y a un anHello. We’re sorry to hear you have issues with our app. If you give our customer support team another chance, they will do their best to resolve the issue you’re having. Feel free to contact them at support.nordvpn.com — they are online 24/7. -D.I - Noté 5 sur 5par AlDollaz, il y a un an
- Noté 5 sur 5par Endemanset, il y a un an
- Noté 5 sur 5par MV, il y a un an
- Noté 5 sur 5par Sajith John Sam, il y a un anUnarguably, the best VPN I have used so far. They are among the few who does keep the promise!
Réponse du développeur
mis en ligne : il y a un anThank you for your kind words! We're delighted to hear that NordVPN lives up to your expectations. -D.I - Noté 2 sur 5par Killka, il y a un an
- Noté 1 sur 5par Utilisateur ou utilisatrice 13481613 de Firefox, il y a un an
- Noté 1 sur 5par Evrik, il y a un an