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Critiques pour NordVPN - a VPN proxy extension for Firefox

NordVPN - a VPN proxy extension for Firefox par NordVPN

3,7 étoiles sur 5
5
1 469
4
257
3
122
2
111
1
613
2 572 notes
  • par Utilisateur ou utilisatrice 14927276 de Firefox, il y a un an
    About 3 months ago the extension went from great to absolutely bad. The extension functions, which means websites will load very slowly, when Firefox is first opened. 10 - 20 minutes later nothing will open and I get the same notice when the attempt times out; Secure Connection Failed, PR_CONNECT_RESET_ERROR.

    After multiple attempts to correct this issue, the best fix I've discovered is turning off NordVPN. I've used NordVPN products on my devices for years. Fortunately, my current subscription expires in August and I'm going to do myself a favor and not renew.

    Réponse du développeur

    mis en ligne : il y a un an
    Hello. We'd love to look into your issue in more detail if you could contact our support team via live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo
  • par Utilisateur ou utilisatrice 14078819 de Firefox, il y a un an
    Suddenly wants access to your browsing history.... why?

    Réponse du développeur

    mis en ligne : il y a un an
    Hello, we are sorry for any confusion. The changes occurred due to a browser update, which is beyond our control. However, please rest assured that we remain fully compliant with our no-logs policy. No permissions have been altered on our end, ensuring that your data remains fully protected and secure. -E.G.
  • par fk, il y a un an
  • par Utilisateur ou utilisatrice 18430564 de Firefox, il y a un an
    Требует регистрации, вот только доступ к страницам регистрации заблокирован.

    Réponse du développeur

    mis en ligne : il y a un an
    Здавствуйте. Вместо этого попробуйте посетить домен https://nord-help.net/. Если у вас по-прежнему возникают проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы будем рады помочь в дальнейшем. -Neo
  • par Utilisateur ou utilisatrice 18366944 de Firefox, il y a un an
  • par Utilisateur ou utilisatrice 18292463 de Firefox, il y a un an
    NordVPN works well and does not impact system speed in any way.

    Réponse du développeur

    mis en ligne : il y a un an
    Hello, we appreciate your positive feedback! We are thrilled to hear that you are enjoying our service. Your satisfaction is our top priority! -E.G.
  • par Utilisateur ou utilisatrice 18230086 de Firefox, il y a un an
    The work that NordVPN software developers do is no easy work. You guys do your best to ensure that no matter where a person is on the face of the planet, the possibility of accessing different libraries of services provided all around the world is but a reality and is a reality that can be made manifested by the toggle of a button. I simply wish that the connectivity to certain other servers will get much better, but at this rate, I'm not too worried about that. Keep up the great work, NordVPN!

    Réponse du développeur

    mis en ligne : il y a un an
    Hello, thank you so much for your positive review! We are delighted to hear that you are enjoying our product. If you ever experience any issues, please do not hesitate to contact our support team at support@nordvpn.com. We are always here to help! -E.G.
  • par Michael, il y a un an
    "Couldn't connect.
    We're trying again" this is what I get. Is not working anymore with Firefox or Chrome. I paid for this and is not working at all. I am so frustrated. FIX YOU ADD ON!

    Réponse du développeur

    mis en ligne : il y a un an
    Hello. It'd be the best if you could contact our team via live chat or email for them to take a closer look at the issue. We would be happy to help you out resolving the issue. Support team is online 24/7 at https://nord-help.net/contact-us/. -Neo
  • par Utilisateur ou utilisatrice 16914445 de Firefox, il y a un an
    требует регистрации. нафиг.

    Réponse du développeur

    mis en ligne : il y a un an
    Здравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -D.I
  • par Utilisateur ou utilisatrice 14343652 de Firefox, il y a un an
  • par iceymix, il y a un an
  • par Utilisateur ou utilisatrice 18461441 de Firefox, il y a un an
    About a month ago this extension suddenly stopped working.
    After contacting the support team, they were able to determine the cause, but replied that "we are unable to fix this problem" and abandoned any further work.
    I am still unable to use this extension to this day, which is very disappointing as I was a loyal user of this extension.
    I hope the developer will improve the extension as soon as possible and try to reduce the number of people like me.

    Réponse du développeur

    mis en ligne : il y a un an
    Hello, we apologize for all the inconvenience caused. Could you please provide the ticket ID you received when you contacted our support team? We would like to review your case. In the meantime, we recommend using our NordVPN application instead of the browser extension. Thank you for your understanding. -E.G.
  • par Utilisateur ou utilisatrice 18039112 de Firefox, il y a un an
    Does not work with firefox, No extension shows up anywhere.

    Réponse du développeur

    mis en ligne : il y a un an
    Hello, we are sorry to hear that you are experiencing issues with our browser extension. Please do not hesitate to contact our support team at support@nordvpn.com for any assistance you may need. -E.G.
  • par Utilisateur ou utilisatrice 18456759 de Firefox, il y a un an
  • par Guss, il y a un an
    Works like a charm. The connections are super fast, at least to Germany and the USA. I haven't tested other countries yet.

    Réponse du développeur

    mis en ligne : il y a un an
    Hello! We are happy to hear that everything is running smoothly, thank you for choosing us! -N.L.
  • par Stanis, il y a un an
  • par Utilisateur ou utilisatrice 18445998 de Firefox, il y a un an
  • par Utilisateur ou utilisatrice 18057181 de Firefox, il y a un an
  • par Larry, il y a un an
  • par Utilisateur ou utilisatrice 17660246 de Firefox, il y a un an
  • par Utilisateur ou utilisatrice 10625330 de Firefox, il y a un an
    Since 1 month ago it's super slow or even can't connect websites. If I disable it, internet works properly. I tried it in some in some Linux distros.

    Réponse du développeur

    mis en ligne : il y a un an
    Hello. Please try reinstalling our extension and see if that helps. If not, don't hesitate to get in touch with us at support.nordvpn.com and we'll help you in more detail anytime! -L.L.
  • par Conor, il y a un an
  • par NiclasWithC, il y a un an
    Super Slow or even no internet connection possible. As soon as you deactivate it, internet connection is running again.

    Réponse du développeur

    mis en ligne : il y a un an
    Hello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I
  • par ccc, il y a un an
    after update, it is not working in firefox, chrome, edge. only it shows Couldn't connect.
    We're trying again...

    Réponse du développeur

    mis en ligne : il y a un an
    Hello. Please contact our customer support so that they can take a closer look at the situation. We would be happy to help you out. NordVPN’s team is online 24/7 at support.nordvpn.com. -D.I
  • par Utilisateur ou utilisatrice 18163856 de Firefox, il y a un an