Vurdering for Surfshark VPN Extension
Surfshark VPN Extension av Surfshark
1 124 vurderingar
- Vurdering: 4 av 5av Firefox user 14772783, 2 år sidan
- Vurdering: 5 av 5av Firefox user 18032041, 2 år sidan
- Vurdering: 4 av 5av Firefox user 13904912, 2 år sidan
- Vurdering: 4 av 5av JGee, 2 år sidan
- Vurdering: 5 av 5av George Thomas, 2 år sidanWorks perfectly and keeps getting better with constant updates.
Svar frå utviklaren
posta 2 år sidanHey, George! Thank you for your review, we truly appreciate the kind words! 🦈 Svar frå utviklaren
posta 2 år sidanПривет! Мы приносим свои извинения за причиненные неудобства, не могли бы Вы связаться с нами по адресу support@surfshark.com. Наша команда с радостью поможет Вам.- Vurdering: 5 av 5av Firefox user 14292588, 2 år sidan
- Vurdering: 5 av 5av Firefox user 13142129, 2 år sidan
- Vurdering: 5 av 5av Firefox user 13566193, 2 år sidan
- Vurdering: 1 av 5av Aleksander_W, 2 år sidanWaste of time, it doesn't work, after enabling browser is not able to connect to any host.
Svar frå utviklaren
posta 2 år sidanHey, Aleksander! We're sorry to hear you had to encounter this issue. We would truly love to help you out therefore if you could please reach out to us at support@surfsark.com. Thank you! Svar frå utviklaren
posta 2 år sidanПривет! Нам очень жаль, что у Вас возникли эти проблемы. Если Вы обратились в нашу службу поддержки по электронной почте, то ожидайте ответа в течение нескольких часов. Кроме того, Вы можете сразу же связаться с ними через Live Chat на нашем сайте, поэтому, пожалуйста, попробуйте это сделать.- Vurdering: 5 av 5av Firefox user 16918293, 2 år sidan
- Vurdering: 5 av 5av Lunamaria, 2 år sidanSo, I have no idea where the negative reviews are coming from. People are either 1) Expecting a paid product to be paid for, 2) Don't know the basics of how internet connections work, and 3) Don't know how to navigate their website. As of 23/07/2023 they have live chat.
This VPN + Extension has found more than MWB DidSvar frå utviklaren
posta 2 år sidanHey Lunamaria! Thank you for your positive feedback! We are pleased that you are satisfied with the application overall. 🙏 - Vurdering: 1 av 5av liroken646, 2 år sidanWhen i click in "create account" doesn't seem to have a free option so... #Trash.
Svar frå utviklaren
posta 2 år sidanHey there. Thank you for your feedback! We deeply care about providing our customers with the best VPN servers, however, that comes with a cost to operate and maintain Surfshark. - Vurdering: 1 av 5av Dmitry Vladimirovich, 2 år sidanНе работает! Нет подключения ни к одной стране!
Подключиться повторно для сохранения защиты
Если вы недавно сменили пароль или включили двухфакторную аутентификацию, выполните вход повторно.
Если вы недавно создали новые учетные данные вручную, подключитесь заново к любому местоположению VPN.
Если срок действия вашей подписки истек, откройте order.surfshark.com для ее повторной активации.
Если вам нужна помощь, вы всегда можете обратиться в нашу дружелюбную службу поддержки здесь.Svar frå utviklaren
posta 2 år sidanПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! - Vurdering: 1 av 5av Firefox user 17700114, 2 år sidanfake connection, not even the DNS servers can be connected when this add-on say it is connected.
Svar frå utviklaren
posta 2 år sidanHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Vurdering: 1 av 5av CDzun, 2 år sidanCannot connect to any server what the point of this useless add-on?
Svar frå utviklaren
posta 2 år sidanHello! Thank you for your review, we are sorry to hear that you've experienced connection issues, but we're certain that our Customer Success team could help you resolve them. Please reach out to support@surfshark.com or via the Live Chat option on our website with more details! Svar frå utviklaren
posta 2 år sidanHey there! We're sorry to hear that your experience has not been a good one. It'd be great if you could reach out to our customer support via live chats or write us an email at support@surfshark.com with more details on the issues you have experienced with Surfshark!- Vurdering: 1 av 5av Firefox user 12141553, 2 år sidanJust stopped working, as lots of other reviews said. Can't connect to any proxy. For two months now. Not fixed.
Svar frå utviklaren
posta 2 år sidanHi there! I'm sorry to hear that you're having connection issues with Surfshark, however, our friendly support team would be more than happy to help!
Could you contact us at support@surfshark.com or via live chat? - Vurdering: 4 av 5av Duncan, 2 år sidan
- Vurdering: 1 av 5av bugazz, 2 år sidanNot working after latest firefox update. just cant connect to any of server
Svar frå utviklaren
posta 2 år sidanHey! I am sorry for this inconvenience you are having 😥 Could you please email our Customer Support at support@surfshark.com so we could troubleshoot this problem and set up everything for you correctly? - Vurdering: 2 av 5av NASON2, 2 år sidanPlugin stopped working on Firefox (but works on brave). Live chat is not available and not able to cancel "Auto-renewal" payment on my account. Thinking in alternatives since support has downgraded
Svar frå utviklaren
posta 2 år sidanHey! We apologize for any inconvenience you had with Surfshark VPN. Surfshark Support would love to look into your mentioned issues. Could you contact Customer Support at support@surfshark.com? Besides that, you can also join the Surfshark 24/7 live support chats found at https://support.surfshark.com/hc/en-us - the "Chat with us" option is located at the bottom of the article - Vurdering: 4 av 5av Sabre, 2 år sidan
- Vurdering: 5 av 5av level6, 2 år sidanPaid for 26 months... got about 3 working months, so far. They've removed their "Live Chat" links it seems. Shame. I loved SurfShark. This extension has been trash about 75% of the time I've gone to use it, though, and I am NOT in the position for full VPN on this host. It MUST be by browser profile.
EDIT: I use multiple FF profiles on this machine to segregate everything for my online identities. I have found that this is happening in one FF profile, whlle "Firefox is being updated in another profile." When I switch to my main profile, it is waiting for "restart to update Firefox". Once I restart to complete the update, this extension begins working, again. I would suggest that everyone make sure your FF is not in mid-update.
You also must make sure to update this SurfShark extension in each profile separately (all extensions, really). And restart each profile.
Going from 1 to 5 stars.Svar frå utviklaren
posta 2 år sidanHey, Hello! Let me apologize that you are having difficulties with our VPN service and finding our live chat support. You can join the Surfshark 24/7 live support chats found at https://support.surfshark.com/hc/en-us - the "Chat with us" option is located at the bottom of the article. Also, you could write to support@surfshark.com I believe our team will help you to solve all the problems that you have encountered. - Vurdering: 3 av 5av Firefox user 13385820, 2 år sidanFor a long time it worked really well. But in the past month and a half, it stopped. Proxy connection error. Two chats with support later (the first making me reset/reinstall entire Firefox pointlessly, the second finally admitting it's a known issue and promising me they're working on it) it's still not resolved. If it doesn't, soon - I'm going to be forced to consider cancelling my (almost four-year long) subscription.
Svar frå utviklaren
posta 2 år sidanHi there! We're very sorry to hear you're experiencing these issues, but if you've reached out to our Customer Support via email - support@surfshark.com, you should expect a reply in a couple of hours. We are sure we can think of an alternative for you!