Vurdering for Surfshark VPN Extension
Surfshark VPN Extension av Surfshark
1 157 vurderingar
- Vurdering: 2 av 5av Firefox user 14289349, 3 år sidan
- Vurdering: 1 av 5av Firefox user 17750730, 3 år sidanupdate! still not working on firefox!!! boooooo! horrible. it was such a great vpn. The Firefox extension is broken. The VPN service works correctly on the desktop app and other browsers, but on Firefox the speeds are horrendous and there are frequent errors (proxy authentication error, not logged in error when logged in, general unresponsiveness.)
Svar frå utviklaren
posta 3 år sidanHey there. We are sorry to hear that you have experienced connectivity and speed issues with our VPN. Could you please contact our customer success team at support@surfshark.com in order to troubleshoot the issues you are facing? Our team will gladly help you out! - Vurdering: 1 av 5av joebamer, 3 år sidanThe Firefox extension is broken. The VPN service works correctly on the desktop app and other browsers, but on Firefox the speeds are horrendous and there are frequent errors (proxy authentication error, not logged in error when logged in, general unresponsiveness.)
Svar frå utviklaren
posta 3 år sidanThank you for taking the time to write this review! We would love to take a closer look at this issue. Could you reach out to support@surfshark.com? I'm sure we'll be able to resolve this over there! - Vurdering: 1 av 5av Firefox user 16538809, 3 år sidanНе работает в РФ, верните деньги за подписку на 2 года. Проблема массовая, набрали денег и теперь занимаются отписками, проблему не решают.
Svar frå utviklaren
posta 3 år sidanЗдравствуйте! Мне очень жаль, что у вас остались неприятные впечатления о наших услугах. Я с радостью помогу вам решить проблемы с подключением — пожалуйста, напишите мне напрямую по адресу: support@surfshark.com Очень жду вашего ответа! - Vurdering: 1 av 5av Gluffy, 3 år sidanInternet connection is so slow when VPN is used, but it works perfectly fine on Edge so please fix it on firefox please.
Svar frå utviklaren
posta 3 år sidanHey there! We're sorry to hear that you're having to deal with connectivity issues. It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com so we could take a further look at these problems! Svar frå utviklaren
posta 3 år sidanHello! Let us apologize for the inconvenience you have experienced with the VPN connection. Our tech team is constantly updating our application! Maybe you could reach out to our team at support@surfshark.com? They will gladly help you out!- Vurdering: 1 av 5av Nikolay, 3 år sidanНе работает в РФ от слова "совсем", где-то примерно как месяца два. Поддержка морозится, говорят устанавливать только отдельно на устройство и будет работать. По ходу, расширение накрыл РКН, т.к. ближайший для России сервер был сначала в Грузии, а потом стал в Украине. Делайте выводы. Не рекомендую к установке. Средства не вернуть уже.
Svar frå utviklaren
posta 3 år sidanЗдравствуйте, Nikolay! Мне жаль слышать, что вы недовольны нашими услугами. Я бы с удовольствием помог вам решить проблемы с подключением, поэтому вы можете связаться со мной напрямую по адресу miles@surfshark.com? Буду ждать вашего ответа! - Vurdering: 5 av 5av Firefox user 17731372, 3 år sidan
Svar frå utviklaren
posta 3 år sidanHi there! Thank you for the review! Our customer support team would love to look into the issue, could you drop a line at support@surfshark.com?- Vurdering: 1 av 5av Firefox user 17477884, 3 år sidan
- Vurdering: 1 av 5av Negan, 3 år sidanI JUST WONDERED How a person would be crazy to creat app that their website is filtered, so how i shoud creat account ?
dosnt work in iranSvar frå utviklaren
posta 3 år sidanHi there! We have many customers from Iran who are using Surfshark successfully. Our customer support team would love to help you out, perhaps you could contact them at support@surfshark.com? - Vurdering: 1 av 5av Firefox user 14659219, 3 år sidan
- Vurdering: 1 av 5av Firefox user 17245865, 3 år sidannon capisco perchè non sono presenti versioni aggiornate, dato che dal sito ufficiale dovrebbe far scaricare la 3.18. Tra l'altro avevo scaricato la 3.17 ma ora è scomparsa
Svar frå utviklaren
posta 3 år sidanHi there! Thank you for the review! The newest version of the extension is 3.18.1. 😊️ We recommend updating to the newest version to keep everything running smoothly. If anything, do not hesitate to contact our customer support team at support@surfshark.com! Svar frå utviklaren
posta 3 år sidanHey! Check out our top use cases: https://surfshark.com/use-cases, I'm sure you'll find something useful there!- Vurdering: 5 av 5av Firefox user 16625504, 3 år sidan
- Vurdering: 5 av 5av Tim Gwinner, 3 år sidan
- Vurdering: 3 av 5av Firefox user 13678054, 3 år sidanпроблема с поиском на некоторыx сайтаx, если плагин включен
Svar frå utviklaren
posta 3 år sidanПривет! Сожалеем, что у вас возникли проблемы с нашим сервисом. Я уверен, что наши агенты службы поддержки смогут вам помочь! Вы можете связаться с ними по адресу support@surfshark.com. Мы будем ждать! - Vurdering: 4 av 5av Firefox user 16844344, 3 år sidan
- Vurdering: 2 av 5av Firefox user 5946698, 3 år sidanendless login. Unable to log into the account - endless rotation of the wheel.
Svar frå utviklaren
posta 3 år sidanHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙌 - Vurdering: 5 av 5av tuymaythui1, 3 år sidan
- Vurdering: 1 av 5av mortezapir, 3 år sidan
Svar frå utviklaren
posta 3 år sidanHey there. Oh, I can assure you that our clients in China are very happy with the app. If there are any issues - our support at support@surfshark.com are always happy to help!- Vurdering: 1 av 5av aizkora, 3 år sidan
Svar frå utviklaren
posta 3 år sidanHey there Lance! No worries, registering an account is quite easy. We can help you out if you join our Live Chats. 🌞- Vurdering: 1 av 5av bobbert, 3 år sidanshould've listened to the reviews. this might be the worst VPN in existence. to anyone considering surfshark: DON'T DO IT! you'd be lucky to get a connection 50% of the time. "proxy connection error" should be surfshark's tagline. what a waste of money.
Svar frå utviklaren
posta 3 år sidanHey there! Thank you for the feedback. We're sure we can help you troubleshoot this issue. Maybe you could come to our Live Chats or send a message to support@surfshark.com?