Análises de Extensão Surfshark VPN: rápida e privada
Extensão Surfshark VPN: rápida e privada por Surfshark
Resposta de Surfshark
Resposta do desenvolvedor
publicado há 3 mesesHi, thank you for sharing your feedback. We're sorry to hear Surfshark feels poorly optimized for you. We would like to take a closer look at what could be causing the performance issues on your device and see what we can do to help. Please get in touch with us by joining live-chat on our website or at support@surfshark.com.
1.245 análises
- Avaliado em 4 de 5por arvind_sai, há 7 horas
- Avaliado em 1 de 5por Usuário 14450200 do Firefox, há 3 diasMost IP addresses are blocked by major websites, and the service is also very slow. Don’t pay for a subscription until they fix these issues.
It was an excellent product 4–5 years agoResposta do desenvolvedor
publicado há um diaHello, thank you for sharing your feedback. If you're having problems accessing some websites while connected to the VPN, switching to a different location in the Surfshark app could help. Speed can also vary depending on the server and distance, so trying a different or closer location may help. We’d like to take a closer look at the issues you mentioned. Feel free to contact us at support@surfshark.com or via live chat on our website. - Avaliado em 1 de 5por Usuário 14463821 do Firefox, há 6 dias
- Avaliado em 5 de 5por Zachilo, há 10 diaseven if you're not tech‑savvy, you'll figure it out in two clicks
- Avaliado em 5 de 5por Usuário 20127026 do Firefox, há 11 dias
- Avaliado em 5 de 5por ojas, há 12 dias
- Avaliado em 5 de 5por Usuário 19710315 do Firefox, há 17 dias
- Avaliado em 5 de 5por Usuário 20068382 do Firefox, há 21 dias
- Avaliado em 5 de 5por RI, há 23 dias
- Avaliado em 5 de 5por Usuário 13505945 do Firefox, há um mês
- Avaliado em 5 de 5por Kerry Hoath, há um mêsThe extension works and is easier to navigate than the application when using a screen reader.
- Avaliado em 5 de 5por jharrison55, há um mêsI have been using Surfshark for over 5 years and I absolutely have to have it. Surfshark is so thorough it catches everything and I try to get people to use it, especially family. It is by far the best VPN and all around protection of your email, credit cards and I the deal you get with incognito is a must have and I believe is also something everyone should have because these Data Thieves are constantly bombarding our computers and devices. I wouldn't leave home without it. You put it on your phone, laptop, PC, Tablet you just can't lose with Surfshark. I am telling you the truth these guys Rock it out of the park with Surfshark.
- Avaliado em 5 de 5por pcpvulture, há um mês
- Avaliado em 3 de 5por Usuário 20069986 do Firefox, há um mês
- Avaliado em 1 de 5por Usuário 20037756 do Firefox, há um mêsGive us an option to turn off the RED warnings. I don't want to use any of these other settings and I don't want large red text warning me every time i click on the add-on, which takes up 1/4 of the freaking screen.
Resposta do desenvolvedor
publicado há um mêsHi there, thank you for reaching out! The banner you are referring to is intended to warn you about security features being disabled - currently, the only way to turn it off is to enable at least one of the features. We do appreciate your feedback about this and will forward it to our team.
If you have any further questions about this, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat Resposta do desenvolvedor
publicado há um mêsHi, thanks for the suggestion. We appreciate your feedback and will pass your request to our team for consideration.- Avaliado em 5 de 5por Usuário 20044216 do Firefox, há 2 mesesTHIS IS GREATEST VPN. SurfShark has been an absolute life saver for over four years. Not because I had a great recovery from a terrible experience, but instead - I have never had a terrible experience.
- Avaliado em 2 de 5por tomolo, há 2 mesesThe Surfshark VPN extension in Firefox does not work on several Cloudflare web pages even on Surfshark's website, others get stuck in a loop and eventually you have to quit Surfshark (pause) to enter the website. And I have put these pages in bypass but it does not work.
I have added the Surfshark extension in Edge there it works although it may take 10-15 seconds.Resposta do desenvolvedor
publicado há 2 mesesHi there, thank you for getting in touch. If you're having problems accessing some websites after connecting to the VPN, switching to a different server location in the Surfshark app can help. In case the issue persists, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat - Avaliado em 2 de 5por Usuário 16470895 do Firefox, há 2 mesesThe extension keeps getting worst at each update. First, you can no longer "star" a VPN server to keep the ones you use most often at the top. Now, instead of putting the VPN front and center, they put the "ad blocking" screen at the forefront, relegating the VPN menu to a narrower area to the right. Why would I want an VPN extension where the VPN is 2nd class citizen, and ad blocking is 1st class? This is horrible.
Resposta do desenvolvedor
publicado há 2 mesesHey, thank you for sharing your thoughts. We would like to hear more about your experience to help us improve our upcoming updates. Please contact us at miles@surfshark.com so we can relay your suggestions to our team and take a closer look at the situation. - Avaliado em 1 de 5por Badders, há 2 meses
- Avaliado em 5 de 5por Usuário 14635941 do Firefox, há 2 meses
- Avaliado em 1 de 5por ViperJ, há 2 mesesThe 5.0.0 UI/UX has substantially regressed and buries the most useful features behind unnecessary menus and clicks.
Highly recommend installing the previous version instead of the new one.Resposta do desenvolvedor
publicado há 2 mesesHey, we appreciate your feedback and we're sorry to hear the recent usability changes have made the app less convenient for you. We’d really like to hear more about your experience as this helps us improve future updates. Please contact us at miles@surfshark.com so we can pass your suggestions to the team and take a closer look.