Recensioner för Surfshark VPN Extension
Surfshark VPN Extension av Surfshark
1 094 recensioner
- Betygsatt 2 av 5av Demi, för 2 år sedancant login, it says "Invalid email or password" but email and password are correct
Utvecklarens svar
postad för 2 år sedanHey, Demi! Thanks for the feedback. Our customer support team would love to help you out with this issue. Please contact support@surfshark.com, and explain the whole situation in your email. We will surely figure out a quick solution. Utvecklarens svar
postad för 2 år sedanHey there! Thank you for this feedback. I would really appreciate it if you could email support@surfshark.com regarding this issue. Our customer support team will surely help you figure out a quick solution!- Betygsatt 5 av 5av Firefox-användare 17853378, för 2 år sedanSurfshark VPN is a top-notch virtual private network service that I highly recommend to anyone looking for a reliable and secure way to browse the internet. I have been using this VPN for several months now, and I must say that I am thoroughly impressed with its features and performance.
One of the best things about Surfshark is its exceptional security measures. The service uses military-grade encryption and has a strict no-logs policy, which means that your online activities are completely private and anonymous. This gives me peace of mind knowing that my personal information is safe and secure.
Another great feature of Surfshark is its lightning-fast speeds, which allow for smooth streaming and browsing. Whether I'm watching my favorite shows on Netflix or working on a time-sensitive project, I never have to worry about lag or buffering.
Furthermore, Surfshark has a user-friendly interface, making it easy to navigate and set up. The service also offers unlimited simultaneous connections, which means that I can protect all of my devices with just one account.
Overall, I highly recommend Surfshark VPN to anyone looking for a reliable and secure way to browse the internet. With its top-notch security measures, lightning-fast speeds, and user-friendly interface, Surfshark is one of the best VPN services on the market today. - Betygsatt 1 av 5av MsMeggo, för 2 år sedanIts just a garbage VPN. I spend more time touble shooting its connection than actually doing what I want a VPN for.
Utvecklarens svar
postad för 2 år sedanHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Betygsatt 5 av 5av Firefox-användare 17389050, för 2 år sedan
- Betygsatt 5 av 5av Dipak, för 2 år sedan
- Betygsatt 5 av 5av Firefox-användare 17838376, för 2 år sedan
- Betygsatt 5 av 5av Firefox-användare 13793821, för 2 år sedan
- Betygsatt 3 av 5av Diomas, för 2 år sedanUnfortunately this extension doesn't work for my most frequent use case: enable VPN only on certain sites that I have issues with accessing in a normal way.
Most of sites works just fine without VPN and I don't want them to be opened via VPN (because sometimes it even breaks them). But with this extension enabled, VPN is being applied to all sites and tabs inside firefox.
There is a feature to black list sites from being covered with VPN, but it doesn't make sense since I would need to list any possible site there except just few ones that really need to be opened with VPN.Utvecklarens svar
postad för 2 år sedanHey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com - Betygsatt 1 av 5av Firefox-användare 15436777, för 2 år sedanI cannot wait for my surfshark subscription to end. This "service" has been the worst.
Utvecklarens svar
postad för 2 år sedanHello. Let us apologize for the issues you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you! - Betygsatt 1 av 5av Firefox-användare 17820161, för 2 år sedan
- Betygsatt 2 av 5av Firefox-användare 14522916, för 2 år sedanI pay for the surfshark VPN for my phone and to use work wifi. It's fine for that, but this extension is next to unusable at work. It's so slooooow. To the point most requests time out and don't work. I just have to disable it and will likely uninstall it.
Utvecklarens svar
postad för 2 år sedanHey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com - Betygsatt 2 av 5av Firefox-användare 14488103, för 2 år sedanNach dem Einschalten geht der Netzzugriff nur noch sehr langsam.
Utvecklarens svar
postad för 2 år sedanHi! Ich möchte mich aufrichtig für die Geschwindigkeitsprobleme im Zusammenhang mit Surfshark entschuldigen, bin jedoch voller Zuversicht, dass diese von unserem freundlichen und hilfsbereiten Support-Team ohne größere Schwierigkeiten behoben werden können! Könntest du daher dem Support-Team unter support@surfshark.com einen Problembericht zukommen lassen? - Betygsatt 1 av 5av Firefox-användare 14636806, för 2 år sedan
- Betygsatt 1 av 5av Firefox-användare 17803340, för 2 år sedankeep asking to re-login. is there a problem with the firefox?
Utvecklarens svar
postad för 2 år sedanHey there! It would be great if you could reach out to our friendly customer support team via live chats or write us an email at support@surfshark.com so we could investigate this further! - Betygsatt 1 av 5av Firefox-användare 17169000, för 2 år sedanThe connection is always dropping + dns is leaking, it's extremely risking my privacy if the quality of service I'm paying for is so bad. I hope you'll pay more attention to the extensions on firefox.
Utvecklarens svar
postad för 2 år sedanHello! We're sorry to hear that you're having to deal with such poor performance. Could you reach out to us via live chats or write us an email at support@surfshark.com so we could resolve the issues you're experiencing? - Betygsatt 3 av 5av Firefox-användare 13509920, för 2 år sedanWhy "Pause" option is not included on Linux / Ubuntu version?. I can't find one/
Utvecklarens svar
postad för 2 år sedanHey there! For the time being, this feature is not implemented on Linux Surfshark app, however, your thank you for your feedback! 🦈 - Betygsatt 1 av 5av Firefox-användare 17790593, för 2 år sedan
- Betygsatt 5 av 5av Firefox-användare 17790187, för 2 år sedan
Utvecklarens svar
postad för 2 år sedanHey there! Thank you for your feedback! 🙏 We're so sorry to hear that you are encountering speed issues while using Surfshark VPN! Our customer support team would really love to help you out, so maybe you can contact them at support@surfshark.com? Hope to hear from you soon!- Betygsatt 4 av 5av Firefox-användare 17775403, för 2 år sedan
- Betygsatt 4 av 5av rayray, för 2 år sedan
- Betygsatt 4 av 5av Firefox-användare 14317850, för 2 år sedan
Utvecklarens svar
postad för 2 år sedanHello. We are sorry to hear that you have experienced log in issues with our VPN. Could you please contact our customer success team at support@surfshark.com or via live chat on our website in order to troubleshoot the issues you are facing? Our agents will do their best in regards to the issues you are facing!- Betygsatt 1 av 5av mark, för 2 år sedanAs others have stated in reviews here, this extension does not work properly - it causes delays or completely fails in accessing sites, both problems of which disappear when you pause or turn off the extension. Before I am told to contact support, I have already done that and was advised to reinstall the extension, which I did, with no change. I was then asked why I was using the firefox extension and it was suggested I should just use the desktop VPN client - for a couple of reasons I do not want to do this. My next step will be to try an alternative VPN if Surfshark can't fix this. This is a relatively recent problem so someone has done something to mess things up - when you find them, can you please tell them to undo what they did.
Utvecklarens svar
postad för 2 år sedanHello Mark! Thank you for your feedback, I really appreciate it! I'm sorry to hear about the issues that you are facing with the extension. Could you reach out to me at miles@surfshark.com so I could personally check your case? Thank you, Miles.