Recensioner för Surfshark VPN Extension
Surfshark VPN Extension av Surfshark
1 129 recensioner
Utvecklarens svar
postad för 2 år sedanHey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!Utvecklarens svar
postad för 2 år sedanThanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!- Betygsatt 1 av 5av Firefox-användare 17863649, för 2 år sedan
- Betygsatt 1 av 5av Firefox-användare 17857995, för 2 år sedan
- Betygsatt 1 av 5av Firefox-användare 17859016, för 2 år sedanDoes not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.
Utvecklarens svar
postad för 2 år sedanHello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue. - Betygsatt 2 av 5av Firefox-användare 16964769, för 2 år sedanImpossible to connect on my account. If i read the commentaries i'm not the only one. PLz fix it !!!!
Utvecklarens svar
postad för 2 år sedanHello! Let us sincerely apologize for the inconvenience you had to encounter with our secure VPN service. Could you please contact our friendly live chat support or drop us a line at support@surfshark.com so that we could help you resolve these issues as soon as possible? Thank you! - Betygsatt 1 av 5av Firefox-användare 17858331, för 2 år sedanextension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)
Utvecklarens svar
postad för 2 år sedanHey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail. - Betygsatt 1 av 5av zilti, för 2 år sedanIt is impossible to log in. That aside, the addon just sucks compared to just using the wireguard config files from Surfshark (that they hide quite well).
Utvecklarens svar
postad för 2 år sedanThanks for the feedback! We would love to take a look at these issues you experienced. Please reach out to support@surfshark.com, where our customer support team will definitely help you out with this. - Betygsatt 2 av 5av Rovans, för 2 år sedanCant login! It says
"Invalid email or password"
but email and password are correct.
No problems in Edge or other browsers!Utvecklarens svar
postad för 2 år sedanHey there, thank you for this feedback. Regarding the issue, please contact support@surfshark.com, where our tech team will help you resolve it! - Betygsatt 5 av 5av Firefox-användare 13210600, för 2 år sedan
Utvecklarens svar
postad för 2 år sedanHello there, thanks for the honest feedback. Could you drop a letter to our Customer support team at support@surfshakr.com ,as I am sure they would fix the issue?- Betygsatt 2 av 5av Demi, för 2 år sedancant login, it says "Invalid email or password" but email and password are correct
Utvecklarens svar
postad för 2 år sedanHey, Demi! Thanks for the feedback. Our customer support team would love to help you out with this issue. Please contact support@surfshark.com, and explain the whole situation in your email. We will surely figure out a quick solution. Utvecklarens svar
postad för 2 år sedanHey there! Thank you for this feedback. I would really appreciate it if you could email support@surfshark.com regarding this issue. Our customer support team will surely help you figure out a quick solution!- Betygsatt 5 av 5av Firefox-användare 17853378, för 2 år sedanSurfshark VPN is a top-notch virtual private network service that I highly recommend to anyone looking for a reliable and secure way to browse the internet. I have been using this VPN for several months now, and I must say that I am thoroughly impressed with its features and performance.
One of the best things about Surfshark is its exceptional security measures. The service uses military-grade encryption and has a strict no-logs policy, which means that your online activities are completely private and anonymous. This gives me peace of mind knowing that my personal information is safe and secure.
Another great feature of Surfshark is its lightning-fast speeds, which allow for smooth streaming and browsing. Whether I'm watching my favorite shows on Netflix or working on a time-sensitive project, I never have to worry about lag or buffering.
Furthermore, Surfshark has a user-friendly interface, making it easy to navigate and set up. The service also offers unlimited simultaneous connections, which means that I can protect all of my devices with just one account.
Overall, I highly recommend Surfshark VPN to anyone looking for a reliable and secure way to browse the internet. With its top-notch security measures, lightning-fast speeds, and user-friendly interface, Surfshark is one of the best VPN services on the market today. - Betygsatt 1 av 5av MsMeggo, för 2 år sedanIts just a garbage VPN. I spend more time touble shooting its connection than actually doing what I want a VPN for.
Utvecklarens svar
postad för 2 år sedanHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - Betygsatt 5 av 5av Firefox-användare 17389050, för 2 år sedan
- Betygsatt 5 av 5av Dipak, för 2 år sedan
- Betygsatt 5 av 5av Firefox-användare 17838376, för 2 år sedan
- Betygsatt 5 av 5av Firefox-användare 13793821, för 2 år sedan
- Betygsatt 3 av 5av Diomas, för 2 år sedanUnfortunately this extension doesn't work for my most frequent use case: enable VPN only on certain sites that I have issues with accessing in a normal way.
Most of sites works just fine without VPN and I don't want them to be opened via VPN (because sometimes it even breaks them). But with this extension enabled, VPN is being applied to all sites and tabs inside firefox.
There is a feature to black list sites from being covered with VPN, but it doesn't make sense since I would need to list any possible site there except just few ones that really need to be opened with VPN.Utvecklarens svar
postad för 2 år sedanHey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com - Betygsatt 1 av 5av Firefox-användare 15436777, för 2 år sedanI cannot wait for my surfshark subscription to end. This "service" has been the worst.
Utvecklarens svar
postad för 2 år sedanHello. Let us apologize for the issues you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you! - Betygsatt 1 av 5av Firefox-användare 17820161, för 2 år sedan
- Betygsatt 2 av 5av Firefox-användare 14522916, för 2 år sedanI pay for the surfshark VPN for my phone and to use work wifi. It's fine for that, but this extension is next to unusable at work. It's so slooooow. To the point most requests time out and don't work. I just have to disable it and will likely uninstall it.
Utvecklarens svar
postad för 2 år sedanHey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com - Betygsatt 2 av 5av Firefox-användare 14488103, för 2 år sedanNach dem Einschalten geht der Netzzugriff nur noch sehr langsam.
Utvecklarens svar
postad för 2 år sedanHi! Ich möchte mich aufrichtig für die Geschwindigkeitsprobleme im Zusammenhang mit Surfshark entschuldigen, bin jedoch voller Zuversicht, dass diese von unserem freundlichen und hilfsbereiten Support-Team ohne größere Schwierigkeiten behoben werden können! Könntest du daher dem Support-Team unter support@surfshark.com einen Problembericht zukommen lassen? - Betygsatt 1 av 5av Firefox-användare 14636806, för 2 år sedan