Surfshark VPN Extension 作者： Surfshark

3.6 / 5 星

Firefox 用户 13428877 的评价

Really like how easy it is to use although the current upgrade (since I used my laptop) broke something because I can still do things like verify my account and use other features but when I click on connect I keep getting a " initial_request_failed" error which doesn't go away even after turning off the clean web option (which was off before anyways) and reinstalling the add-on however the app on my laptop works just fine.

开发者回应

发布于 1 年前

Hi there, thanks for the feedback. We're sorry to hear that you've had an issue with the extension after the update and would love to help - perhaps you can reach out to our support team at support@surfshark.com or via the live chats on our site?

1,130 条评价

评分 4 / 5
来自 Firefox 用户 13547010， 1 天前
Nothing bad to say about it. Mostly works well, sometimes it disconnects though and you need to reconnect.
开发者回应
发布于 1 天前
Hi there, thank you for reaching out. We would like to take a closer look at what could be causing this connectivity problem on your device and what we can do to help resolve it. Please reach out to us at support@surfshark.com or by joining live-chat on our website.
评分 4 / 5
来自 Firefox 用户 15404888， 3 天前
评分 5 / 5
来自 Thom， 10 天前
good
评分 5 / 5
来自 Firefox 用户 19202174， 13 天前
verygood but not free
评分 1 / 5
来自 centurion 2000， 18 天前
评分 3 / 5
来自 loz， 18 天前
评分 5 / 5
来自 Firefox 用户 19174478， 19 天前
评分 1 / 5
来自 ModiMagic， 21 天前
评分 1 / 5
来自 Akihiko， 21 天前
Hopeless. Complicated to set up firefox and detect extension and it does not remove ads on youtube or yahoo which is why I subscribed.
开发者回应
发布于 21 天前
Hi there. Our CleanWeb ad blocker should reduce the number of ads and banners you see. In this case, we recommend reinstalling the Firefox extension to see if that helps with this issue. In case the problems persist, please reach out to our support team at support@surfshark.com or via live chat on our help center website.
评分 5 / 5
来自 Firefox 用户 18984786， 22 天前
评分 5 / 5
来自 Firefox 用户 19024805， 1 个月前
评分 3 / 5
来自 Firefox 用户 19133945， 1 个月前
评分 5 / 5
来自 Firefox 用户 18169875， 1 个月前
Днище😁👍
评分 5 / 5
来自 Firefox 用户 19125746， 1 个月前
评分 5 / 5
来自 Firefox 用户 18552847， 1 个月前
评分 1 / 5
来自 Jason， 1 个月前
I keep getting a pop-up that this add-on is slowing down the browser down while the VPN is disabled and inactive, and pages don't refresh until I stop it.
开发者回应
发布于 1 个月前
Hey, we recommend trying different servers to see if the problem persists. Also, ensure no other VPN is running in the background and consider reinstalling the extension. If these steps don't help, please reach out to us at support@surfshark.com for further assistance. We'd be glad to help.
评分 1 / 5
来自 Mech333， 1 个月前
Требовать почту как обязательное - плохо.
开发者回应
发布于 1 个月前
Здравствуйте, нам требуется электронная почта для более удобного управления аккаунтом и подпиской. Мы понимаем вашу обеспокоенность, однако мы всегда принимаем все необходимые меры предосторожности, чтобы обеспечить безопасность и полезность аккаунта. Если вам нужна дополнительная помощь, обращайтесь по адресу support@surfshark.com или через чат на нашем сайте.
评分 1 / 5
来自 Firefox 用户 19109869， 1 个月前
You say it’s easy but there are too many hoops to jump through
开发者回应
发布于 1 个月前
Hi there, thank you for your feedback. We aim to make Surfshark as user-friendly as possible for our users. We'd love to hear more input on what changes you'd like to see and help out with any issues you may have faced. Feel free to reach out to our team at support@surfshark.com or via live chat on our help center website.
评分 5 / 5
来自 Firefox 用户 14012375， 1 个月前
Most cool, no youtube ads
评分 1 / 5
来自 noname， 1 个月前
评分 5 / 5
来自 Firefox 用户 15547625， 1 个月前
Outstanding Protection.
评分 5 / 5
来自 Firefox 用户 12226866， 1 个月前
评分 5 / 5
来自 Firefox 用户 18836119， 1 个月前
评分 5 / 5
来自 Firefox 用户 19085098， 2 个月前
评分 5 / 5
来自 WhiTeDeViL， 2 个月前