Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
57 条评价
- 评分 3 / 5来自 Firefox 用户 18541821，3 天前
- 评分 3 / 5来自 Firefox 用户 13350142，1 个月前
- 评分 3 / 5来自 Firefox 用户 17608763，4 个月前
- 评分 3 / 5来自 Firefox 用户 18209334，5 个月前
- 评分 3 / 5来自 Firefox 用户 17379497，6 个月前
- 评分 3 / 5来自 jpvTex，6 个月前
- 评分 3 / 5来自 Robby Daniel，7 个月前
- 评分 3 / 5来自 Firefox 用户 18530953，7 个月前
开发者回应
发布于 8 个月前Salut Jeff, merci pour votre avis. Nous sommes désolés d'apprendre que vous ne pouvez pas utiliser Thunderbird avec Surfshark et nous serions ravis de vous aider à résoudre ce problème. Pourriez-vous nous contacter à support@surfshark.com ou via des chats en direct sur notre site Web ?- 评分 3 / 5来自 Ron，8 个月前
- 评分 3 / 5来自 Firefox 用户 18471099，9 个月前
开发者回应
发布于 1 年前Hi there Edd. Thanks for reaching out. To log in with your Google account on the Firefox extension, please ensure you have the latest version of the Surfshark extension installed. If you're still facing issues, our support team is ready to assist you further. Contact us at support@surfshark.com or via live chat for step-by-step guidance.- 评分 3 / 5来自 Firefox 用户 18234242，1 年前
- 评分 3 / 5来自 Firefox 用户 18033214，1 年前The extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
开发者回应
发布于 1 年前Hi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website? - 评分 3 / 5来自 Firefox 用户 13385820，2 年前For a long time it worked really well. But in the past month and a half, it stopped. Proxy connection error. Two chats with support later (the first making me reset/reinstall entire Firefox pointlessly, the second finally admitting it's a known issue and promising me they're working on it) it's still not resolved. If it doesn't, soon - I'm going to be forced to consider cancelling my (almost four-year long) subscription.
开发者回应
发布于 2 年前Hi there! We're very sorry to hear you're experiencing these issues, but if you've reached out to our Customer Support via email - support@surfshark.com, you should expect a reply in a couple of hours. We are sure we can think of an alternative for you! - 评分 3 / 5来自 Firefox 用户 17886233，2 年前Is there any options to turn on vpn automatically with operating firefox?
开发者回应
发布于 2 年前Hey there! To turn on auto-connect on a browser extension, simply go to the Surfshark extension > Settings > VPN settings. You can even choose which location you want to connect to! - 评分 3 / 5来自 Scheming9529，2 年前В целом, сервис хороший. Но конкретно это расширение выгядит устаревшим и не обновлялось уже 3 года, по сравнению с хромом, там приложение выглядит куда лучше и современнее. Хотелось бы, чтобы и для фаерфокса обновили.
开发者回应
发布于 2 年前Hey there! Thank you for your review! The newest version of our extension is not accessible temporarily, although the new version will be available really soon! - 评分 3 / 5来自 Diomas，2 年前Unfortunately this extension doesn't work for my most frequent use case: enable VPN only on certain sites that I have issues with accessing in a normal way.
Most of sites works just fine without VPN and I don't want them to be opened via VPN (because sometimes it even breaks them). But with this extension enabled, VPN is being applied to all sites and tabs inside firefox.
There is a feature to black list sites from being covered with VPN, but it doesn't make sense since I would need to list any possible site there except just few ones that really need to be opened with VPN.开发者回应
发布于 2 年前Hey there! We're sorry to hear that you're having to deal with such poor experience! I'm sure that our friendly customer support team would love to take a further look at the issues you're having! It would be great if you could reach out to us via live chats or write us an email at support@surfshark.com 开发者回应
发布于 2 年前Привет! Сожалеем, что у вас возникли проблемы с нашим сервисом. Я уверен, что наши агенты службы поддержки смогут вам помочь! Вы можете связаться с ними по адресу support@surfshark.com. Мы будем ждать!- 评分 3 / 5来自 Nick，2 年前[Issue] Slow on Firefox but fast on Edge
I love your product and have been using this extension on Microsoft Edge for months. However, when I switched to Firefox, I noticed that the extension for Firefox was much slower than Edge's.
Sometimes even a simple search takes more than five seconds, which is definitely not a pleasant user experience. It is so slow that I have to turn it off frequently.
I would be grateful if you could fix this problem asap. Thank you!开发者回应
发布于 2 年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙏 - 评分 3 / 5来自 Firefox 用户 17645218，2 年前
- 评分 3 / 5来自 Firefox 用户 17498803，3 年前