NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者： NordVPN
2,502 条评价
- 评分 1 / 5来自 Brendael，4 年前DO NOT TRUST THIS ADD ON!
You just can't trust this add on. The icon shows you're connected but it randomly disconnects in the background so you think you're going through the VPN but you aren't. This is even worse than it just not working. Tried uninstalling and reinstalling but it still doesn't connect.开发者回应
发布于 4 年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - 评分 1 / 5来自 Firefox 用户 16954669，4 年前Just not WORKING, the connection is so slow and can freeze for 10 seconds.. (the plugin worked well on chrome btw), my VPN is not usable currently and I will be forced to cancel my subscription if this problem is not fixed.
开发者回应
发布于 4 年前Hello. Please try reinstalling the extension or check if the issue persists on a fresh browser installation. If the issue is still there after that, please contact our support team via live chat at https://support.nordvpn.com/ for further help. -R.L. - 评分 5 / 5来自 Miguel，4 年前
- 评分 1 / 5来自 Firefox 用户 16952517，4 年前Has gotten really flakey for about the last year w/ Firefox on Win10. Android version has some issues too hanging but its a lot better than the windows version. Nord's customer support solution is to use their whole computer VPN and not the FF plugin. I can't do that. Not very fast either.
开发者回应
发布于 4 年前Hello! Please make sure to contact us via Twitter DMs @NordVPN chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - 评分 5 / 5来自 Firefox 用户 12239560，4 年前
- 评分 5 / 5来自 Firefox 用户 13564974，4 年前
- 评分 5 / 5来自 Firefox 用户 13403694，4 年前
- 评分 5 / 5来自 Richard Hovey，4 年前
- 评分 1 / 5来自 wz1m，4 年前Your add on does not work. I log in, and it confirms I logged in. No access to the add-on. I've tried re-downloading and it doesn't work. Your app is broken. I paid you 300 dollars for the year. FIX IT! I will not be buying your vpn in the future. It's been almost a month
开发者回应
发布于 4 年前Hello. We're sorry to hear about the trouble. Please try reinstalling/updating your browser. If the issue persist, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. - 评分 1 / 5来自 Sitech，4 年前
- 评分 1 / 5来自 korefuji，4 年前Really poor app, breaks all the time. Have to uninstall and reinstall frequently, clear cache all the time. It's really really poor
开发者回应
发布于 4 年前Hello. We're sorry to hear about your experience while using our browser extension. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out and get the issue fixed in no time! Our team is available 24/7. -A.S. - 评分 1 / 5来自 Mikul，4 年前This version doesn't allow me to log in. Hitting the login button bring up a popup that takes 30s to load. After entering my credentials it tells me that I have logged in, but I cannot select any countries to log in from as it says that I am not logged in.
开发者回应
发布于 4 年前Hello. We're sorry to hear about the trouble! Please try reinstalling our extension. If the issue persists, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. - 评分 1 / 5来自 Firefox 用户 16945858，4 年前this is very stupid like most people we paid for a service that cant even be fulfilled you offer a broken false advertised extension not only does is stop working randomly when it does good luck trying to log back in because i guess no one cares anymore at the nord team because these login issues have been here for a long time. I would recommend finding a company that actually cares what they put out.
edit 3/26/22 at random time it just stops working. Websites refuse to connect when using the vpn for indiscriminate amount of times. Doesn't happen every hour but often enough to be a pain. Still don't know how this is an issue i will be going to a different vpn after this subscription is over.开发者回应
发布于 4 年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - 评分 1 / 5来自 Firefox 用户 15083816，4 年前Every time it logs you out, you have to uninstall the addon and reinstall it to log back in again. If you don't it won't work. Please fix this NordVPN.
开发者回应
发布于 4 年前Hello. We do appreciate your feedback and will definitely share it with the team. In the meantime, if you have any questions of requests, feel free to contact us at support.nordvpn.com or Twitter @NordVPN. - 评分 1 / 5来自 Firefox 用户 16945079，4 年前geen ster waardig, kan niet inloggen. Nord VPN is zo wie zo ellende.
开发者回应
发布于 4 年前Hallo. Neem contact op met onze klantenondersteuning, zodat zij het probleem nader kunnen bekijken. We helpen u graag om dit probleem op te lossen. Ons team is 24/7 online op support.nordvpn.com. -Neo - 评分 3 / 5来自 Shininggg，4 年前
- 评分 1 / 5来自 foxyreviewer，4 年前SO MANY TIMES this extension will not allow you to login and then you have to delete and reinstall the extension. Then you also have to re-add all your websites to the whitelist because many dont work with vpns. This is getting super annoying and I will be turning off automatic renewal if this isnt fixed soon. This is NOT A FREE VPN, you have to PAY for it.
开发者回应
发布于 4 年前Hello. We're terribly sorry to hear that you're encountering issues with our service and offer our apologies for the inconvenience. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out so you can use the service more reliably and practically as soon as possible. - A.V. 开发者回应
发布于 4 年前Hello. Our team is currently working on the issue's resolve. Apologies for any inconveniences. Please contact our customer support for assistance regarding the matter. We would be happy to help you out and troubleshoot it together! Our team is online 24/7 at support.nordvpn.com. -G.M.- 评分 4 / 5来自 X@bi，4 年前EDIT3: What do you know? It seems that NordVPN finally listened to customers.
Since the last update, I have to say that it worked seamlessly. I don't have to re-login everytime or uninstall/reinstall the extension, and NordVPN added 2FA. Increasing temporary my rating to 4, and I will adjust accordingly with time.
I have to acknowledge you did improve NordVPN.
EDIT2: Obviously everybody has issues with your addon so please stop saying "Sorry, if it persists contact the customer support" and fix your lousy login....
EDIT: Nope, even without any other addon and on different systems the login error is there, and completely random. Your login system is just a bad idea IMO. I miss the old one with login and password, and you could just add 2FA. It used to randomly disconnect but it was easier to connect.
Like many people I have this login issue, only workaround is to uninstall/reinstall the addon.
This NordAccount thing is the worst idea ever, login and password was better, I have to constantly relogin through the browser, which defeats the purpose of the VPN when I am in a censored country. Definitely not renewing....开发者回应
发布于 4 年前Hello. Apologies for the trouble! However, please try disabling any additional extensions, such as adblcokers, which might interfere, and check if the issue persists. As for NordAccount, you should be able to access it even in countries with internet restrictions. If you're unable to or the login issues persist, please reach out to our customer support team for them to check on what could be causing the issue. -A.S. - 评分 1 / 5来自 Firefox 用户 16940070，4 年前this extension is busted right now in mozilla. cannot use it as it keep asking for log in over and over.
开发者回应
发布于 4 年前Hello! We're sorry to hear about the experience you had with our browser extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S.