NordVPN - a VPN proxy extension for Firefox 的评价
NordVPN - a VPN proxy extension for Firefox 作者: NordVPN
2,502 条评价
- 评分 1 / 5来自 Firefox 用户 14293021,4 年前I have the perpetual login issue as well.
There's no "Cancel" button available as support here suggested.
Terrible experience, seems like I need to seriously consider changing VPN provider开发者回应
发布于 4 年前Hello. Apologies for the troubles! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - 评分 3 / 5来自 Firefox 用户 16938495,4 年前
- 评分 1 / 5来自 Firefox 用户 16923137,4 年前Plugin simply does not work. Whenever I log in the UI keeps asking me to log in again, as if it doesn't realize I just did. Yes, I have contacted your customer support (they said there was nothing they could do), cleared cache, reinstalled plugin, disabled all other plugins/extensions, and it still does not work.
开发者回应
发布于 4 年前Hello! Clicking "Cancel" on the pop-up to login should allow you to ignore the visual bug and remain connected, however, if you'd like to continue troubleshooting, please make sure to contact us via Twitter DMs @NordVPN and we'll assist you to resolve the issue. -Neo - 评分 5 / 5来自 Firefox 用户 16937088,4 年前
- 评分 1 / 5来自 Zesko,4 年前It does not encrypt DNS queries that are leaked by Pihole. But NordVPN extension works in chromium based browser.
开发者回应
发布于 4 年前Hello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo - 评分 1 / 5来自 prinzwit,4 年前the login problem, man it is horrible! i know i already successfully logged in, the setting shows log out button. but the front interface only display log in option. check it on chrome, it is fine. please fix this. i cant use this add-on.
开发者回应
发布于 4 年前Hello! Clicking on "cancel" button on the pop-up will ignore the visual bug if you have already logged in, however, if you'd like to clear it out entirely you'd have to clear cache and cookies of your browser. Thank you! -Neo - 评分 1 / 5来自 Firefox 用户 16933873,4 年前It's stuck in a login loop since weeks. Can't log in, says it does but it doesn't, so can't use it. Go away. Broken. Period.
Problem appeared for me with recent update that use a popup that get you to login.
Bro, it's not even practical. Anyway.
Did all the basic stuff, meaning, uninstalling/installing, clearing cache ect. You know the drill. No fix, and if such operations do not work, the fault's not on my end, as a basic user i should not have to mutate into a nerd goblin and do a rain dance around the system files of my computer in order to find a fix.
People are paid for this.
I mean (I hope...).
Paid to do the job.
Not the goblin one, dammit.
Go see the other reviews, most recent users talk about similar issues.
Also no solutions given openly, unless by adressing a ticket to support team, which i have nor the time nor the will to do.
When most reviews talk about a said problem it's not about specific cases anymore.
So, dear sweetie Nordie, i don't need a ticket or a kiss on my forehead, i need an update, or the choice to go back to an older version, when it worked smoothly.
Those were good times.
Bring'em back.
Xoxo. - 评分 2 / 5来自 Just another FF user,4 年前The extension requires login every time FF updates, can't use saved passwords, as well as having infinite spin issues if you disconnect from the VPN on one session and tries to reconnect on the next session. Pretty poor User Experience tbh.
开发者回应
发布于 4 年前Hello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -L.L. - 评分 3 / 5来自 Bred,4 年前
- 评分 2 / 5来自 Torgood,4 年前depuis des semaines l'extension ne fonctionne pas je ne me réabonnerais plus trop de bugs depuis un moment
开发者回应
发布于 4 年前Bonjour. Si vous rencontrez des problèmes avec notre extension, veuillez essayer de la réinstaller et vérifier si le problème persiste. Si c'est le cas, n'hésitez pas à contacter notre équipe de support client à l'adresse support.nordvpn.com. Notre équipe se fera un plaisir de vous aider. -A.S. - 评分 1 / 5来自 Firefox 用户 15117876,4 年前
- 评分 4 / 5来自 Firefox 用户 14635962,4 年前
- 评分 1 / 5来自 zhaarteth,4 年前You do two logins in the morning, you do two logins at night. You do two logins in the afternoon, it makes you feel uptight. You login twice in times of peace, and two in time of war. You login two times before you login two times, and then login two more.
Don't waste time replying to this, devs. Just fix the login loop already! This is just silly now.开发者回应
发布于 4 年前Hello. We're sorry to hear about the unpleasant experience you had with our service. Could you try reaching out to our customer support team at support.nordvpn.com? We'll gladly take a closer look at the issue and help you solve it faster. -A.S. - 评分 1 / 5来自 Bzz,4 年前Ne fonctionne pas. La "simplicité" dont se vante cette entreprise se résume a devoir batailler avec un service d'aide injoignable et qu'on a pas forcement envie de joindre. Désinstallé direct. A fuir donc!
开发者回应
发布于 4 年前Bonjour. Pourriez-vous s'il vous plaît mettre à jour votre avis avec l'ID de ticket que vous avez reçu de notre service client ? Nous vérifierons votre demande et vous fournirons une assistance supplémentaire. Merci. -Neo - 评分 1 / 5来自 Firefox 用户 13448536,4 年前
- 评分 5 / 5来自 Firefox 用户 15997171,4 年前
- 评分 4 / 5来自 Firefox 用户 14509227,4 年前Works ok but you better hope the node you are closest too hasn't been banned by Netflix or Disney+ because you have only the one choice per nation... The desktop app lets you choose between multiple nodes within a nation so it's better.
- 评分 1 / 5来自 Firefox 用户 14997599,4 年前For the past few days/weeks this addon has made browsing a painful experience.
Everything slows down to a crawl in random intervals. The addon says that I am not logged in but even after I log in (and I get a message that I have successfully logged in), it keeps saying that I am not logged in. Changing servers also does not work because the addon is unable to retrieve server list.
I have been reinstalling the addon several times every day, which helps for a while but sooner or later it breaks again. I have also cleared cookies between reinstalls, as suggested by the "developer" but, unsurprisingly, this did not help either. Firefox is always up-to-date and I am not using any addons that might interfere with a VPN addon.
Similar behavior has been reported by other users and the only "solutions" provided by the "developer" are to reinstall addon, clear cookies or reinstall Firefox. They are either incapable or unwilling to fix the actual underlying problem with the addon. Instead, they try to shift the responsibility to the user. The amount of users reporting these issues is indicative that this is not an isolated user issue but rather a programming issue.
To other users: If you value your time and mental health then steer away from NordVPN firefox addon.
To the "developer": If your addon requires daily reinstall while multitudes of users are experiencing the same problems, then there is clearly something wrong with your addon. Don't bother responding that I should try this or that, I have already tried it all many times. Instead, do your job and fix the addon!
PS: I am also using the Chrome extension and it has been working well so far. Quite a stark contrast to the Firefox addon. - 评分 1 / 5来自 CheezyBurrito,4 年前Completely useless with the issues around the login loop. Yes I've disabled all other extensions and plugins, yes I've cleared the cache, yes I've been to see the holy monk in the temple at the top of mount Wasteyourtime. The extension simply doesn't work and until it does, it deserves 1 star.
开发者回应
发布于 4 年前Hello. Sorry to hear about the issues you've had with our extension and thank you for providing the steps you've tried. Could you also tell us if you tried reinstalling our extension? If so, please try reaching out to our customer support team at support.nordvpn.com and we'll check on what else might help you out. -L.L. - 评分 1 / 5来自 harry,4 年前Terrible buggy add-on that I have to keep deleting and reinstalling.
No I don't want to contact customer support, just fix the add-on, there's obviously some major issues with it. - 评分 2 / 5来自 Firefox 用户 16924702,4 年前
开发者回应
发布于 4 年前Hello. We're sorry to hear about your experience. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -A.S.- 评分 5 / 5来自 Firefox 用户 14117470,4 年前
- 评分 1 / 5来自 Firefox 用户 15563600,4 年前Cleared cache and cookies. reinstalled plugin, but still gets stuck in a login loop. Thanks for nothing NordVPN. This should have definitely been found by tests, before making a release... Not happy.
开发者回应
发布于 4 年前Hello. It may be that there are interfering plugins installed on your browser that are causing this issue. Please contact us at support.nordvpn.com for further assistance. -Drea