For the past few days/weeks this addon has made browsing a painful experience.

Everything slows down to a crawl in random intervals. The addon says that I am not logged in but even after I log in (and I get a message that I have successfully logged in), it keeps saying that I am not logged in. Changing servers also does not work because the addon is unable to retrieve server list.

I have been reinstalling the addon several times every day, which helps for a while but sooner or later it breaks again. I have also cleared cookies between reinstalls, as suggested by the "developer" but, unsurprisingly, this did not help either. Firefox is always up-to-date and I am not using any addons that might interfere with a VPN addon.

Similar behavior has been reported by other users and the only "solutions" provided by the "developer" are to reinstall addon, clear cookies or reinstall Firefox. They are either incapable or unwilling to fix the actual underlying problem with the addon. Instead, they try to shift the responsibility to the user. The amount of users reporting these issues is indicative that this is not an isolated user issue but rather a programming issue.

To other users: If you value your time and mental health then steer away from NordVPN firefox addon.

To the "developer": If your addon requires daily reinstall while multitudes of users are experiencing the same problems, then there is clearly something wrong with your addon. Don't bother responding that I should try this or that, I have already tried it all many times. Instead, do your job and fix the addon!

PS: I am also using the Chrome extension and it has been working well so far. Quite a stark contrast to the Firefox addon.

Completely useless with the issues around the login loop. Yes I've disabled all other extensions and plugins, yes I've cleared the cache, yes I've been to see the holy monk in the temple at the top of mount Wasteyourtime. The extension simply doesn't work and until it does, it deserves 1 star.

Terrible buggy add-on that I have to keep deleting and reinstalling.

No I don't want to contact customer support, just fix the add-on, there's obviously some major issues with it.

Need to reinstall this frequently to be able to use it on ubuntu 20.04

Cleared cache and cookies. reinstalled plugin, but still gets stuck in a login loop. Thanks for nothing NordVPN. This should have definitely been found by tests, before making a release... Not happy.

Same issue that has been reported repeatedly here. It logs me out and now it won't even log me back in, despite the fact that I do the process and it takes my credentials but after saying I'm logged in I'm still not connected and when I open the extension it asks me to log in again. Really annoying.

Its fine when it works, but it really enjoys logging you out. Recently it wouldn't let me log back in so I tried re-installing the add on but now its icon doesn't appear in the extensions bar (not even the drop down menu for overflowing extensions) so I can't log in or anything.

It does however appear in the add-on manager but you can't actually use the extension from there.

I would just use the full PC app, but it had a habbit of giving me BSODs when in use, especially when playing glames, even if I had them blacklisted from using the VPN.

This used to work but now it sometimes lets you login and other times it never logins. I keep entering my password and username and it says login successfully but when I click on the icon it is asking me to login again.

Please fix this, contacting support doesnt work, there is something wrong with the extension

Dear Nord,

Still having issues with your latest version. With a fresh install, it will work exactly once before returning to the good old login loop.

Will you ever update with a fixed version?

PS: Pls do not ask me to contact your support if you don't actually have anything to fix the problem. I've already checked with your support multiple times and nothing has worked so far. The best advice was from an another review, which was to rollback to an earlier version.

Yall really suck at making working extensions

Great addon to complement the Nord VPN Desktop app in case you want to control when you activate VPN and which websites are whitelisted, but it has few issues:

1. There is no easy way to whitelist websites, apart from clicking on the extension, going to settings, going to Bypass List, copying and pasting the website url (needs to have http:// otherwise it won't work) then saving and reloading the website. They need to make this easier by having an option while right clicking the page or by having a simple "add to whitelist" button in the extension menu, like ad blockers do.

2. There are to blacklists. It would be useful to have the option to run the extension in either whitelist or blacklist mode and select which websites to be tunnelled and which to be not. Right now there is only whitelist option.

3. Ever since the recent Firefox update to version 89, the extension randomly stops working, it will not login into the account anymore. The solution is to remove the extension and add it back again which is a pain because all the whitelisted website are gone and there's no obvious way to back them up. I'm not sure if it's an additional Firefox settings that is causing this problem or the Nord VPN extension hasn't been updated yet, but once every 2-3 days I have to do this.

Overall I'm happy with it, but Widnscribe has more settings and is easier to use. Not as reputable as Nord VPN, but Nord could make the extension a bit more feature-rich.

Installed the extension and gave it permission to run in private browsing. Logged into my account but when I click on the icon it still says "Log into your account". Tried again once, twice, but same story. The extension won't log me in.

Every few days, the plugin display the icon that I'm logged in and connected, but when I check my IP, I'm not. Neat, I'm naked witout knowing it!

If I try to log in, it pops up "You are logged in" but when I want to connect to a server it says "please log in". The only ways to exit from this infinite loop is to uninstall the plugin, clear cache and re-install the plugin. What a waste of time....

Support says to contact the chat. Chat is a bot and says to contact support. Infinite loop, again.

The server accuracy is really poor.
When I connect to the "France" server, websites think I'm somewhere else.

Since there is very few IP adress with this plugin, I have captcha on almost every secured websites.

I cant even express the amount of times that ive been all over the internet and go to the x in the corner to close my browser to realize this thing has magically logged itself out again and even if i remember to check it first i cant even sign in without going through the trouble of deleting my cache and cookies like they say in all the replies to the bad reviews just for it to happen all over again the very next time i open my browser. i even took the time to make a profile just so i could write this comment that's how much it aggravates me!!!!

I have been using it for a while with great confidence. thanks.

It stucks very often last weeks. Not possible to change the server or even log out. Only reinstallation helps. And connection also poor at that time.

It freezes a lot and have to reinstall it several times a month

This extension has issues logging me in. It asks me to log in. I click on "Log In with Nord Account", a popup window opens, I log in successfully, and the window closes itself. But then the extension still acts as if I hadn't logged in. So it's completely unusable.