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Surfshark VPN Extension 的评价

Surfshark VPN Extension 作者： Surfshark

3.6 / 5 星
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293 条评价
  • 来自 Firefox 用户 15135503， 6 年前
  • 来自 Zekkh， 6 年前
    Loadings never ends. I will get my money back!

    开发者回应

    发布于 6 年前
    Hey there! We are sorry to hear about the issue you are having! Our customer success team is always ready to help regarding any issue you might encounter while using our service! Please do not hesitate to contact them via support@surfshark.com or live chat on our website for immediate help!
  • 来自 troull88， 6 年前
    Surfshark on Windows is fine, the addon does not let me log in though, loading and loading but never logs in

    开发者回应

    发布于 6 年前
    Hello! Our customer success team would gladly help you regarding this issue! Please let them know about the issue you are having via live chat on our website or email - support@surfshark.com !
  • 来自 田朋， 6 年前
    I bought it recently,but can not work. I send my first email to Surfshark to refund and received auto email, I tried again then my emails were blcoked by them . It not like they said on the website it can be refunded within 30 days. Damn it,I can can not get my money back. 总结，不能用，不退钱

    开发者回应

    发布于 6 年前
    Hey! You would also be able to our customer success team on our website. Also, we are sure your letters will be answered in less than 20 hours!
  • 来自 Firefox 用户 14993510， 6 年前
    Doesn't work. Can't connect through the browser addon or the desktop. My system meets all requirements and my ISP doesn't regulate VPN. Don't wast your money peeps!

    开发者回应

    发布于 6 年前
    Hi! We would love to look in to this matter and get it resolved ASAP! Please reach out to our customer success team via email - support@surfshark.com or live chat on our website!
  • 来自 Firefox 用户 14788312， 6 年前
    I have 2 premium accounts none of them can connect to any country, the same happens and with the app or openvpn etc. Wasted money....

    开发者回应

    发布于 6 年前
    Hello! We are really sorry to hear about the issue you are having! Please reach out to us via support@surfshark.com or live chat on our website for immediate help regarding this matter. We are sure our customer success team would get it sorted!
  • 来自 DONalex， 6 年前
  • 来自 Firefox 用户 15009911， 6 年前
  • 来自 Firefox 用户 14947018， 7 年前
  • 来自 Firefox 用户 14775118， 7 年前
    I cannot install using Firefox

    开发者回应

    发布于 6 年前
    Hey there! We would gladly investigate the issue you are having! Do not hesitate to reach out to us via support@surfshark.com as our friendly customer success staff would resolve the matter in no time!
  • 来自 hamed， 7 年前
  • 来自 Firefox 用户 14692155， 7 年前
  • 来自 konjdall， 7 年前
  • 来自 Firefox 用户 14514778， 7 年前
    how do you make this work how do I get my money back

    开发者回应

    发布于 6 年前
    Hey! If you are having any issues with our service or have any questions - do not hesitate to reach out to our customer success team via support@surfshark.com . Customer success team would gladly answer your questions / help you with any issues you might have had while using our service!
  • 来自 Firefox 用户 14434289， 7 年前
  • 来自 Firefox 用户 14420491， 7 年前
  • 来自 snghny， 7 年前
  • 来自 K&K， 7 年前
    dont waste your time. not free even for 1 min

    开发者回应

    发布于 6 年前
    Hello! We do indeed offer 7 days free trial if you subscribe to our service through Google Play or App store. Also as we have got 30 days money back guarantee - do not hesitate to give our service a shot!