Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
51 条评价
- 评分 2 / 5来自 Firefox 用户 14289349，2 年前
- 评分 2 / 5来自 Firefox 用户 5946698，2 年前endless login. Unable to log into the account - endless rotation of the wheel.
开发者回应
发布于 2 年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙌 - 评分 2 / 5来自 James tere，2 年前Cannot connect or get current address. But the desktop version was woking fine.
开发者回应
发布于 2 年前Hi, James! We would be more than happy to help you with the connectivity issues you're having while using our Firefox extension, could you contact us at support@surfshark.com or via live chat? - 评分 2 / 5来自 Firefox 用户 15999575，2 年前
- 评分 2 / 5来自 Firefox 用户 17595398，2 年前
- 评分 2 / 5来自 Firefox 用户 14530851，3 年前Seriously I am surprised I am giving this 3 stars. Surf Shark in general hasn't been all that great of an experience, compared to Cyber Ghost at least. This add-on is slow as browser add on usually are a bit slower, however it also just as the dektop app forgets my password even when I just change it, leading to endless changing and not being able to use it except signing on to the website. I am going back to cyber ghost ot Nord because I found 3 years Nord for 12 bucks on Dark-net, unless somehow this is all resolved I am getting my money back in 2 weeks, also not only that issue but overall speed is trash compared to Cyber Ghost and Cyber Ghost UI was way more in depth, graphically intensive and ran a million times better, signed on every time I wanted with whatever settings, kill switch worked almost to good, haven't had the same at all yet. Surf shark has no kill switch with add-on and always signing out randomly, not good. Just changed to a 2 because I forgot about that, until now, I am reinstalling it as an add-on the 3rd time right now and countless times for desk top, phone worked, but nothing special speed wise, Cyber Ghost integrated with Android at least much better. I have had worse with Pure VPN charging me 3 years strait just for doing a trial and complaining every year and not getting a refund until I took it to facebook, so that's the only reason this didn't get a 1 star.
开发者回应
发布于 3 年前Hey! I am sorry to hear that you had to experience these issues with Surfshark VPN. Your journey with us is much important and our team would be glad to solve the issues together with you. Could you reach out to us via Live chat support or at support@surfshark.com? Thank you! 🦈 - 评分 2 / 5来自 Rajmond Burgaj，3 年前The extensions is very convoluted compared to the past and in forefox does not work correctly, the interface is very narrow, barely can see any option. I tried in chrome and there is works as expected.
开发者回应
发布于 3 年前Hi, Rajmond! I'm sorry to hear that you're having issues with the Firefox extension interface, however, I'm sure our support team could share some useful tips and tricks with you ;) Could you contact them at support@surfshark.com or via live chat? - 评分 2 / 5来自 Firefox 用户 16995911，3 年前
开发者回应
发布于 4 年前Hello! Sorry to hear that you're having issues with our VPN service. We care about our customers and we would like to at least try and solve any inconveniences. I would be happy if you could give us a second chance by contacting our support team at support@surfshark.com so that I could help you with any issues you're facing!开发者回应
发布于 4 年前Hey! Unfortunately, our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. Thank you for understanding.- 评分 2 / 5来自 Firefox 用户 16391031，4 年前
- 评分 2 / 5来自 jack mellei，4 年前the worst paid vpn ever, google and many other websites including amazon, netflix hate it.
Our systems have detected unusual traffic from your computer network.开发者回应
发布于 4 年前Hi Jack! I'm sorry to hear you're having issues with accessing these websites, but I'm certain they could be worked out easily. Don't hesitate to contact our customer support via Live Chat or at support@surfshark.com and they'll happily look into this! - 评分 2 / 5来自 makeme，4 年前
- 评分 2 / 5来自 Firefox 用户 14005951，4 年前It is maddening that, not only does this extension automatically log one in to Surfshark, but that if I am incautious enough to put my email in then go to my saved passwords (I have an automatically generated one - there's no way I'm memorising and typing that in every time) the extension will blank the ID field and I have to start again.
开发者回应
发布于 4 年前Hi there! Thank you for the great suggestion, we'll definitely look into how to further improve the login process! In case you have any other questions or ideas for us, you can always shoot an email to support@surfshark.com with them! - 评分 2 / 5来自 Brin，4 年前As advertised, it functions very well. But their logout issue still hasn't been fixed on Firefox even though their latest update specifies that they have addresses the logout issues.
开发者回应
发布于 4 年前Hello Brin! I'm sorry to hear that the logout issue is persisting, but our upcoming update should resolve it. In case you have any other questions, our customer support is available 24/7 via Live Chat or you can email them at support@surfshark.com too! 开发者回应
发布于 4 年前Hi there, thanks for taking the time to share your feedback! Rest assured we're looking forward to improving the extension to add more features, so if you have any other suggestions feel free to send them to support@surfshark.com!- 评分 2 / 5来自 Quitnau，4 年前Doesnt work anymore, if I click on the symbol there is no popup for credentials.
开发者回应
发布于 4 年前Hi there! Have you tried reinstalling the extension? If the issue persists after that, please contact our customer support via the 24/7 Live Chat or email at support@surfshark.com and they'll help you resolve this ASAP! - 评分 2 / 5来自 Firefox 用户 16858912，4 年前
- 评分 2 / 5来自 Firefox 用户 16744335，4 年前
- 评分 2 / 5来自 felipe1982，5 年前the addon does not reconnect to the proxy when the browser is restarted, even though it appears to have been connected, when viewing the UI. A forced disconnect & reconnect is required to regain access to proxy, and "CleanWeb"
- 评分 2 / 5来自 Agostaxyz，5 年前It disconnects randomly, something you can't have on a vpn service, if it at least had a kill switch feature like on desktop.