Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者: Surfshark
1,040 条评价
开发者回应
发布于 4 年前Hi there! Sadly, Whitelister is only available on Android, Windows and our Chrome extensions (called Bypasser there). However, if there is any way we could improve your experience, feel free to send us a letter to support@surfshark.com!开发者回应
发布于 4 年前Hey there, thank you for the feedback! Could you please contact our Customer Success team for the investigation? We are always working on new features and functionality and we would like to help you out on fixing this issue! You can contact them via Live Chat on our website or via email at support@surfshark.com!- 评分 5 / 5来自 Firefox 用户 16813874, 4 年前
- 评分 1 / 5来自 Firefox 用户 16976804, 4 年前Thought it was a decent price for a VPN/proxy. Unfortunately it looks like I only made a donation to...somebody. When I attempt to log in to the FF extension, all I get is:
"Sorry, we couldn't connect you at this time. Please try again later or contact our support team."
I reached out to their "Support Team" and got a bot reply.
I use vpn.ac, NordVPN, PIA, AirVPN, and ProtonVPN. Always looking to add to my privacy arsenal but SurfShark doesn't make the cut.开发者回应
发布于 4 年前Hi! Let us apologize for the inconvenience. If you are connected to our bot, you can request to speak to a real agent by typing "Live agent" into the chat or you can contact our Support team via support@surfshark.com and they will be able to help you solve this. Thanks! - 评分 1 / 5来自 Amir Hosssein 2030, 4 年前
开发者回应
发布于 4 年前Hello! Sorry to hear that you're having issues with our VPN service. We care about our customers and we would like to at least try and solve any inconveniences. I would be happy if you could give us a second chance by contacting our support team at support@surfshark.com so that I could help you with any issues you're facing!- 评分 5 / 5来自 downloadhelper, 4 年前
- 评分 5 / 5来自 Firefox 用户 16927846, 4 年前
开发者回应
发布于 4 年前Hi there, thank you for your review! While you do have to pay to use Surfshark, we provide many benefits that free VPNs may not have, including not collecting any logs or data, using the VPN on unlimited devices and more!- 评分 5 / 5来自 Firefox 用户 16964054, 4 年前
- 评分 5 / 5来自 Firefox 用户 13441258, 4 年前
- 评分 1 / 5来自 Firefox 用户 13460702, 4 年前
开发者回应
发布于 4 年前Hello there, Ruben! I am sorry to see you feel this way about Surfshark. :( Could you elaborate on what issues did you encounter? If you could write to support@surfshark.com, our friendly support team would be more than happy to help you!开发者回应
发布于 4 年前Hi there! I'm sorry to hear that you find our service unuseful because you have to create an account, however, Surfshark VPN is a paid VPN service and you need an account both to purchase a subscription plan and use our service. You can sign up here: https://order.surfshark.com/- 评分 5 / 5来自 Firefox 用户 16961203, 4 年前
- 评分 4 / 5来自 Raymond Lane, 4 年前