Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
262 条评价
- 评分 1 / 5来自 LTCTL，2 年前
开发者回应
发布于 2 年前Hello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- 评分 1 / 5来自 Firefox 用户 17578299，2 年前
- 评分 1 / 5来自 Firefox 用户 16928150，2 年前In the first 5 minutes of submitting my credit card, I began to have problems with your service! Not able to connect with the server and communicating with me i German and I speak English! marian moore
开发者回应
发布于 2 年前Hello Marian! Thank you for your feedback! I'm sure our customer success agents could help you solve the connection problem, so it could establish a connection within seconds! You can reach out to them via support@surfshark.com! - 评分 1 / 5来自 Payam，2 年前
- 评分 1 / 5来自 Firefox 用户 16365290，3 年前After installing Surfshark it seemed to work perfectly until, using various DNS leak test tools I checked it out. Although Surfshark showed the connection to be secured ALL DNS leak tests revealed my true isp. I was not protected at all. A BIG wake up call. I am willing to concede that perhaps there is some peculiarity to my system but I urge, in the light of my experience, regularly PERFORM A DNS LEAK TEST before going further.
I have uninstalled the extension and rely on my paid desktop Surfshark subscription.开发者回应
发布于 3 年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! - 评分 1 / 5来自 Firefox 用户 17515672，3 年前Does not work if other VPN extension are installed. Poor programming I guess as other VPN extensions don't have a problem with Surfshark.
开发者回应
发布于 3 年前Hey there! We appreciate the feedback. Indeed, other services might interfere with Surfshark and that could interrupt the connection. Let us know if there's anything we can do to help! - 评分 1 / 5来自 Phil，3 年前
- 评分 1 / 5来自 Firefox 用户 17507007，3 年前
- 评分 1 / 5来自 Panmilios，3 年前
- 评分 1 / 5来自 Firefox 用户 15994457，3 年前
- 评分 1 / 5来自 Firefox 用户 17496764，3 年前
- 评分 1 / 5来自 Firefox 用户 17483102，3 年前
- 评分 1 / 5来自 Firefox 用户 17416291，3 年前requires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
开发者回应
发布于 3 年前Hello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - 评分 1 / 5来自 Firefox 用户 13050918，3 年前Constantly disconnects.. and when connected the speed is pathetic.
开发者回应
发布于 3 年前Hello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - 评分 1 / 5来自 Firefox 用户 15275827，3 年前
- 评分 1 / 5来自 Rosalind H，3 年前
开发者回应
发布于 3 年前Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!开发者回应
发布于 3 年前Hello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈- 评分 1 / 5来自 Alone，3 年前Заплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
开发者回应
发布于 3 年前Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈