Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,664 reviews
- Rated 4 out of 5by roman, 3 years agoIt's become increasingly frustrating to use this extension in the browser. Anytime I need to autocomplete a password form it just shows the "Loading..." screen. Given you wait long enough (approx. 10 seconds) it finally shows the "Enter your password" field, but unfortunately this happens any time I interact with the extension. It is a lot faster to have the desktop app installed and just manually copy-paste credentials. What's the point of the browser extension at this point?
Edit: I've changed my review to 4 stars (from 1). It works as before when the 1Password app integration is disabled. I right clicked on the 1Password icon in the browser toolbar, selected "Settings" and turned off "Integrate with 1Password app". It's as good as new again. Surely, it shouldn't require end-user digging around in settings to make a paid product work out of the box?Developer response
posted 3 years agoHi Roman,
I’m so sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?
If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you. - Rated 5 out of 5by Firefox user 14670781, 3 years ago
- Rated 2 out of 5by Daily Tabs, 3 years agoThis is a glorified note pad, not a security product. Many features lacking compared to other products. Website missing features compared to app. Secure notes (ya know, the thing they recommend you use for financial data!) can be shoulder surfed (reported 9 years ago and still no fix). No smart ordering of site matches, so rarely used entries can show up first with no way to change. Super basic product, not worth paying for compared to other paid products. Will not be continuing after first year.
Developer response
posted 3 years agoHey there,
I’m so sorry to hear you are not having a good experience with 1Password in your browser. We’d love to hear more about the features you feel we should add as we are always looking to make improvements.
Feel free to email support+x@1password.com so our team can further assist :) - Rated 5 out of 5by AleksKilgur Dev, 3 years ago
- Rated 5 out of 5by paulober, 3 years ago
- Rated 2 out of 5by Firefox user 14690958, 3 years agoExcruciating to learn. hard to find instuctions
Developer response
posted 3 years agoHey there,
Thank you for your review.
I’m so sorry to hear you are having difficulty using 1Password. We would love to provide a helping hand and talk you through any areas of 1Password you need assistance with.
Please drop an email to support@1Password.com and our team will be more than happy to help.
Looking forward to hearing from you :) - Rated 5 out of 5by mikeburse, 3 years ago
- Rated 5 out of 5by EggsAndAvo, 3 years agoBest password manager, great security. Looks really modern and functions super well.
Developer response
posted 3 years agoThanks for the awesome review! It’s great to hear that you’re loving 1Password so much.
We’ll keep updating it and delighting your experience! :) - Rated 5 out of 5by Sahir, 3 years agoBest of all out there. Professional, convenient, secure, privacy-centric. Love you guys.
Developer response
posted 3 years agoHey Sahir,
Thank you so much for the kind review!
It’s awesome to hear you’re loving 1Password :)
Enjoy your 1Password and stay safe! - Rated 5 out of 5by Firefox user 17126280, 3 years ago
- Rated 1 out of 5by Firefox user 17287345, 3 years agoDoesn't work on my Mozilla browser. Can see only button "open 1Password" and nothing happens when I click on it
Developer response
posted 3 years agoHey,
Sorry to hear you’re experiencing issues with the extension. Does the issue persist even after you restart the computer?
If so, please email us all the details to support+x@1password.com and we’ll help you get things up and running again as soon as possible.
Looking forward to hearing from you. - Rated 5 out of 5by owenvoke, 3 years agoProbably my most used extension, a great cross-platform password manager that I use daily.
Developer response
posted 3 years agoHey there,
Thank you so much for the kind review!
We’re glad to hear you’re loving 1Password :)
Enjoy your 1Password and stay safe! - Rated 5 out of 5by livelymay, 3 years ago
- Rated 5 out of 5by Ryan, 3 years ago
- Rated 5 out of 5by Firefox user 16228677, 3 years ago
- Rated 5 out of 5by Michalis Kamburelis, 3 years ago
- Rated 5 out of 5by ctishman, 3 years ago
- Rated 5 out of 5by Phil, 3 years ago
- Rated 5 out of 5by tjmatheson, 3 years ago
- Rated 1 out of 5by aquibf, 3 years agoDoes not work in safe browsing mode. The application on Windows is reduntant and never has been of any use.
Developer response
posted 3 years agoHi there,
When Firefox is set to run in private browsing mode it completely prevents our extension from being able to write files into Firefox's local storage, which is a requirement in order for the extension to be able to establish your 1Password account and your database in the browser.
You can still open and use private browsing windows manually, which will allow you to enjoy both worlds - you can enjoy a more private and secure browsing session, while still having 1Password operational in your browser 😊
If you have any questions, we’d love to elaborate. Please drop an email to support@1password.com and we’ll be happy to help. - Rated 1 out of 5by Firefox user 15815334, 3 years agoRequires me to sign in to my 1Password account separately from the 1Password Windows app I already have on Windows. Also have to sign in again on Edge, etc. Are you kidding me? They can't talk to each other??? And you have to sign in every time you open the browser. Plus the add-on disappears randomly. Epic fail.
Developer response
posted 3 years agoHi there,
We’re sorry to hear you’re experiencing issues with 1Password in your browser.
It sounds like there might be something that is breaking the integration between the extension and your 1Password app.
We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get you up and running in no time :)
Looking forward to hearing from you. - Rated 1 out of 5by Firefox user 16520826, 3 years agoHorrible customer service. No live help nor chat feature to help.
Developer response
posted 3 years agoHey,
As much as we would love to, we don’t offer live chat support at this time. We offer excellent email support and we find this more efficient as we are able to point users to the correct guides and list all the steps needed.
Please drop an email to support@1password.com if there is anything we can help with at all! - Rated 4 out of 5by mentaldiet, 3 years agoHelp is quick and easy. Some times it is to complex to understand. Follow up is great. The more it does each new edition, the further I get lost.
Developer response
posted 3 years agoHey there,
Thank you for your kind review.
We’d love to help you get around with your 1Password and guide you through everything!
The best place to start is here: https://support.1password.com/getting-started-browser/
In addition,our great support team are ready to help you out! Please email us to support@1password.com with any and all questions you have and our team will guide you through it all! - Rated 3 out of 5by Firefox user 17250176, 3 years agoRunning the Firefox extension on an M1 Mac Mini and Firefox is slow to close with the 1Password extension enabled.
Developer response
posted 3 years agoHey there,
Thank you for your review.
We are sorry to hear you have been experiencing issues, it definitely sounds like something isn’t quite right. Please drop us an email to support@1password.com so we can further investigate and get things working as they should be.
Looking forward to hearing from you. - Rated 5 out of 5by Firefox user 16988847, 3 years ago