Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
Avis de Utilisateur ou utilisatrice 13722521 de Firefox
Noté 1 sur 5
par Utilisateur ou utilisatrice 13722521 de Firefox, il y a 8 ansThe idea for the addon is great but its implementation is flawed since it suffers some major problems, namely:
1) too often it loses connection and when it does it doesn't signal it. It just stops all connection and the only possibility for you is to restart firefox.
2) It stores login credentials in a cookie. This is really bad behavior since if you start firefox always in private mode you have to insert them every time from scratch. Quite annoying. Considering that starting in private mode is probably quite common for those concerned about privacy, who are also those interested in VPNs, then it doesn't look a good design for a VPN addon. It would be better to store login credential either in firefox password manager or inside a preference section in the NordVPN window from the about:addons page
3) About this I am no sure but it seems to me that when the addon is launched then it disables looking in /etc/hosts for name resolution. If this is the case, then to me this is bad behavior since I use a customized hosts file for adblocking (which is faster than CyberSec).
Please fix all the above if possible.
1) too often it loses connection and when it does it doesn't signal it. It just stops all connection and the only possibility for you is to restart firefox.
2) It stores login credentials in a cookie. This is really bad behavior since if you start firefox always in private mode you have to insert them every time from scratch. Quite annoying. Considering that starting in private mode is probably quite common for those concerned about privacy, who are also those interested in VPNs, then it doesn't look a good design for a VPN addon. It would be better to store login credential either in firefox password manager or inside a preference section in the NordVPN window from the about:addons page
3) About this I am no sure but it seems to me that when the addon is launched then it disables looking in /etc/hosts for name resolution. If this is the case, then to me this is bad behavior since I use a customized hosts file for adblocking (which is faster than CyberSec).
Please fix all the above if possible.
2 649 notes
- Noté 5 sur 5par Utilisateur ou utilisatrice 18186931 de Firefox, il y a 3 jourswork perfectly , fast connections good gui , i'm 100% satisfied
Réponse du développeur
mis en ligne : il y a 3 joursHello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo - Noté 1 sur 5par Storm-Julian Tersteeg, il y a 4 joursGive us a disconnect button, this is rediculous.
Réponse du développeur
mis en ligne : il y a 4 joursHello there. You should see the Disconnect button on the right side of the Pause button. If anything our support team is ready to help 24/7 at support.nordvpn.com. -G.M. - Noté 1 sur 5par MightyE, il y a 5 joursWhat a horrid experience. Absolutely NO CUSTOMER SERVICE. This was a total waste of a hundred dollars plus a Private IP address that does not allow a simple Google search. Oh, if you are a software engineer or developer, I am sure it's great. For someone just wanting privacy and to stay out of the mainstream, forget it. They don't have time to help you with anything. They simply want your money. 26 pages of 1 STAR REVIEWS says it all. 26 pages of people hosed.
Réponse du développeur
mis en ligne : il y a 5 joursHello! We are sorry to hear about your negative experience. With that said, we would be more than happy to help you out! It would be best if you could get in touch with our support team via live chat at support.nordvpn.com. Alternatively, you can contact us via Facebook, Instagram, or X.com at @NordVPN. We are always accessible 24/7. - K.S - Noté 5 sur 5par Boriel, il y a 8 jours
- Noté 5 sur 5par arisarge, il y a 9 jours
- Noté 3 sur 5par Tc0d3r, il y a 13 jours
- Noté 5 sur 5par MarsLife, il y a 15 jours
- Noté 5 sur 5par kalm, il y a 21 jours
- Noté 5 sur 5par thmaster123, il y a un mois
- Noté 1 sur 5par Dragon_fly_77, il y a un mois
- Noté 1 sur 5par Dev, il y a un moisI rarely use nordvpn but whenever i tried to use it via firefox extension it doesn't work, what a waste of money this service has been, I am cancelling my account and advise people reading this review to not waste your money on a vpn service that doesn't work.
Réponse du développeur
mis en ligne : il y a un moisHello. Our apologies for the negative experience. May we ask if you've tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Stay safe! -Neo Réponse du développeur
mis en ligne : il y a un moisHello. We are very sorry to hear of your displeasure. Our team would like to find out the reason behind the low score! Could you send us a message at support.nordvpn.com? In case of any issues, we'd be happy to help! -N.F.- Noté 5 sur 5par Utilisateur ou utilisatrice 18049869 de Firefox, il y a un mois
- Noté 5 sur 5par Kev, il y a un mois
Réponse du développeur
mis en ligne : il y a 2 moisHello, Carl! We are glad to hear you find our service useful! Stay safe. -L.L.- Noté 1 sur 5par thejammonster, il y a 2 moisI (regrettably) already paid for your service, STOP ADVERTISING a dozen other services every time I connect my VPN
Réponse du développeur
mis en ligne : il y a 2 moisHello. We apologize if our notifications caused you any inconvenience. Your feedback is valuable to us and it will be transferred directly to the responsible team. -L.L. Réponse du développeur
mis en ligne : il y a 2 moisЗдравствуйте! Не могли бы вы, пожалуйста, уточнить, что именно у вас не получилось? Мы с удовольствием вам поможем, но нам нужна дополнительная информация. -L.L.- Noté 5 sur 5par thomaat, il y a 2 moisThe addons works for me better than the app. windows sometimes be late when tunrning off the connection but not 1 problem with this
Réponse du développeur
mis en ligne : il y a 2 moisHello. We’re sorry to hear about the issues with the app! Could you please contact our team at support@nordvpn.com? They will gather the necessary information to assist you, ensuring that you can also use the app. -E.G. - Noté 3 sur 5par Utilisateur ou utilisatrice 18923947 de Firefox, il y a 2 moisdie Funktion an sich ist ganz gut aber jetzt werden nach einer Zeit im geöffnten Firefox, die Seiten nicht mehr geladen. wenn man die Verbindung kurz ausschaltet kann man die Seiten wieder laden.
Réponse du développeur
mis en ligne : il y a 2 moisHallo! Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wenn Sie derzeit die Kill-Switch-Funktion in den Erweiterungseinstellungen aktiviert haben, können Sie versuchen, sie zu deaktivieren, um zu überprüfen, ob das Problem dadurch behoben wird. Sollte das Problem weiterhin bestehen, wenden Sie sich bitte per Live-Chat oder E-Mail an support.nordvpn.com an unseren Support, um weitere Unterstützung zu erhalten! – Neo - Noté 5 sur 5par Utilisateur ou utilisatrice 18359664 de Firefox, il y a 2 mois
- Noté 5 sur 5par Viktor Fulop, il y a 2 mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 19535730 de Firefox, il y a 2 moisdoesn't create account
Réponse du développeur
mis en ligne : il y a 2 moisHello! We are sorry to hear about the displeasure. Could you describe the issues you had with our services with some more information? We are here to help you out! -L.L. - Noté 5 sur 5par valter, il y a 2 mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 14900131 de Firefox, il y a 2 mois
- Noté 1 sur 5par Hajnalka, il y a 2 mois