Critiques pour NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox par NordVPN
Avis de qwertyk
Noté 1 sur 5
par qwertyk, il y a un anI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...
Réponse du développeur
mis en ligne : il y a un anHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea
2 573 notes
- Noté 4 sur 5par man5820, il y a 19 heures
- Noté 5 sur 5par Roberto Del Castillo, il y a 4 jours
- Noté 2 sur 5par SocialSupaCrew, il y a 6 joursI would love to try this extension but it seems that I can't even download it!
The "Add to Firefox" button on this page is disabled.
Do I need a specific version of Firefox?
I'm using Firefox 139 on my Android device.Réponse du développeur
mis en ligne : il y a 5 joursHello! It would be great if you could reach out to our customer support team at support.nordvpn.com. Our agents will check on your inquiry in more detail at any time as they are available 24/7. -D.I - Noté 3 sur 5par MrSchwensson, il y a 7 joursA great VPN. Lately I've had to log into it every time I open Firefox. It just logs me out every time the browser is closed. This started happening like 2 weeks ago and still no fix. If that issue weren't prominent, it would be 5 stars.
Réponse du développeur
mis en ligne : il y a 7 joursHello! Our team is aware of the logout issue and we are working on some improvements. Please accept our apologies for any inconvenience you might have in the meanwhile! -L.L. Réponse du développeur
mis en ligne : il y a 7 joursWe're honored to have earned your five-star rating! Thank you for choosing our services. -G.M.- Noté 4 sur 5par LucidBoi, il y a 9 joursUsually great, but it depends on the day. Maybe it's the servers or something else entirely, but when it happens it just shits the bed. Otherwise perfect! It even has split tunneling!
Réponse du développeur
mis en ligne : il y a 9 joursHello! You are welcome to contact us at support.nordvpn.com when you are experiencing issues with our service. Our team is ready to help you out 24/7! -L.L. - Noté 4 sur 5par WAKUTO, il y a 10 jourssome connections like bank are not working with VPN connection
Réponse du développeur
mis en ligne : il y a 10 joursHello. We are sorry to hear about the trouble! Please don’t hesitate to reach out to our support team at support@nordvpn.com, they will be happy to look into the issue and guide you through a few steps that can help resolve it. -E.G. - Noté 5 sur 5par Frank, il y a 11 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 17599253 de Firefox, il y a 13 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 17389192 de Firefox, il y a 18 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 14897959 de Firefox, il y a 20 jourseasy access and quick
Réponse du développeur
mis en ligne : il y a 20 joursHello! That is exactly what we aim for, and it is great to know our efforts did not go unnoticed. Thank you for the five stars! -N.F. - Noté 5 sur 5par azurepriestess, il y a 20 joursNord is the fastest, most reliable VPN that I have used, add this extension works very well.
Réponse du développeur
mis en ligne : il y a 20 joursHello! That’s fantastic to hear — we’re thrilled that our extension has been a great match for your needs. We'd like to thank you for sharing your experience and for being part of our community! -Neo - Noté 5 sur 5par YuriLibrarian, il y a 21 jours
- Noté 1 sur 5par Utilisateur ou utilisatrice 18978605 de Firefox, il y a 21 jours
- Noté 5 sur 5par s0t, il y a 23 jours
- Noté 5 sur 5par Doug S, il y a 23 jours
- Noté 5 sur 5par Cabeça Branca, il y a 24 joursAdded this to Firefox running on Linux Cinnamon Mint 22, mainly as it's a bit fiddly with no GUI as a standalone. Been running Nord for a long time on everything else, Windows, Firesticks etc. Early days, but so far the extension works as expected with no problems
Réponse du développeur
mis en ligne : il y a 23 joursThank you for taking the time to share your positive experience. We're happy to hear to have met your expectations! -G.M. - Noté 5 sur 5par Utilisateur ou utilisatrice 13948809 de Firefox, il y a 24 jours
- Noté 5 sur 5par Utilisateur ou utilisatrice 17949533 de Firefox, il y a un moisGood experience with Nord. The current version just gives me the flexibility to use VPN only on Mozilla, while my PC isn’t affected. Thanks.
Réponse du développeur
mis en ligne : il y a un moisHello. Thank you for choosing us and taking the time to share your experience! We're grateful for your feedback. -Neo - Noté 1 sur 5par Utilisateur ou utilisatrice 18983679 de Firefox, il y a un mois
- Noté 1 sur 5par Utilisateur ou utilisatrice 18982295 de Firefox, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 18947510 de Firefox, il y a un mois
- Noté 5 sur 5par Utilisateur ou utilisatrice 16234255 de Firefox, il y a un mois
Réponse du développeur
mis en ligne : il y a un moisBonjour ! Notre service VPN est effectivement payant, toutefois, nous offrons une garantie de remboursement de 30 jours pour tous les forfaits achetés via nordvpn.com/pricing/. Vous êtes le bienvenu pour tester nos services et, le cas échéant, n'hésitez pas à nous contacter sur support.nordvpn.com. -G.M.