Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者: Surfshark
1,040 条评价
开发者回应
发布于 1 年前Hallo Dieter, danke für deine Bewertung. Es tut uns leid zu hören, dass es bei der Verwendung der Surfshark-Erweiterung zu DNS-Lecks gekommen ist, und wir würden Ihnen gerne bei diesem Problem helfen.
Könnten Sie uns unter support@surfshark.com oder per Live-Chat auf unserer Website kontaktieren, damit wir Ihren Fall untersuchen können?- 评分 5 / 5来自 Firefox 用户 6164664, 1 年前
- 评分 4 / 5来自 Firefox 用户 18279775, 1 年前
- 评分 5 / 5来自 Firefox 用户 16188321, 1 年前
- 评分 5 / 5来自 ram0nvaldez, 1 年前
- 评分 4 / 5来自 Jokerman575, 1 年前
- 评分 5 / 5来自 Firefox 用户 13333777, 1 年前
- 评分 5 / 5来自 Firefox 用户 18075807, 1 年前
- 评分 5 / 5来自 Firefox 用户 13731703, 1 年前
- 评分 5 / 5来自 Firefox 用户 12635442, 1 年前
- 评分 4 / 5来自 Johnny O. Brooks II, 1 年前
- 评分 5 / 5来自 Firefox 用户 15460507, 1 年前
开发者回应
发布于 1 年前Hi, Johnny, we'd love to help you with any issues you had with our OpenVPN setup. Could you reach out to us at support@surfshark.com or via live chat on our site?- 评分 1 / 5来自 Firefox 用户 14902835, 1 年前My computer currently shows lack of application memory with Surfshark showing 59G of use
开发者回应
发布于 1 年前Hi there, thanks for your review. We'd like to take a closer look at the issues you're having with the lack of application memory, could you reach out to us at support@surfshark.com or via live chat on our site? - 评分 5 / 5来自 Firefox 用户 15323560, 1 年前
- 评分 4 / 5来自 Firefox 用户 14289759, 1 年前
- 评分 5 / 5来自 Firefox 用户 17837343, 1 年前more expensive than the average but it works I can really watch netflix or amazon without the vpn issue! and the extension is way more convenient for me
开发者回应
发布于 1 年前Привет! Мы будем рады помочь вам с любыми проблемами, возникшими при использовании Surfshark. Не могли бы вы связаться с нашей службой поддержки по адресу support@surfshark.com или через чат на нашем веб-сайте?- 评分 5 / 5来自 Firefox 用户 16785903, 1 年前
- 评分 1 / 5来自 Firefox 用户 18239263, 1 年前They charged me an additional $28.99 aside from the $65.34, when I specifically stated I DID NOT WANT a 12 month extension upon signing up.
Their customer support is simply terrible, as they proclaim to be able to easily claim a refund through their live chat - which I tried after receiving those emails; however, none of their live chat links on the website work.
When I finally get a work around to the live chat, I only get the option to cancel the auto-renewal, but not my money back.
I lost $94.33 in a minute. This company scams people out of their money.开发者回应
发布于 1 年前Hi, thanks for your review. We're sorry to hear that you had issues getting a refund for your 1-year extension, could you contact us at miles@surfshark.com? We'd be happy to take a look at your specific situation.