Reviews for Proton Pass
Proton Pass by Proton
1,353 reviews
- Rated 5 out of 5by drini, 2 years agosome websites won't show the autofill suggestion! Hoping for better Performance updates soon!
Developer response
posted a year agoHi! Please feel free to flag any problematic web services or apps to us by contacting us at pass@protonme.zendesk.com, and we'll note your feedback for future improvements. We are constantly working on improving the autofill functionality for all web services reported by our community. - Rated 2 out of 5by ObeLadi, 2 years ago
- Rated 4 out of 5by Robyn, 2 years agoSo good so far and so happy you have added this. Now I can get rid of my old Norton Password Manager - albeit no import option for this manager. So only 4 stars since cannot import from that.
Developer response
posted 2 years agoThank you for your feedback! We plan to expand support for importing from additional password managers as we develop the app further. We've added your vote to the feature request for Norton in particular. - Rated 5 out of 5by Gilbert LANTERI, 2 years ago
- Rated 4 out of 5by Firefox user 16734780, 2 years agoI installed both the Android app and the Firefox extension yesterday, migrating my data from Bitwarden (which I am keeping for the time being). Both products are functional and well designed, but I am giving "only" four stars because I expect them to evolve rapidly and become a truly exceptional password manager, as it happened with all Proton products so far.
A fully satisfied Proton Unlimited subscriber ;-)Developer response
posted 2 years agoThank you for your kind words of support, and for taking the time to rate and review our app! - Rated 1 out of 5by George Davis, 2 years agoI'm sure that this Password Manager app will be as awesome as Protons other products such as their email and VPN, if I ever get to understand how to use it?
:Note to PROTON: Please, learn how to simplify your approach to doing installs. I have had much difficulty with the VPN and it took me forever to adsorb most of what I need from your great Email app, but this Password Manager? Not so much!Developer response
posted 2 years agoIf you've faced any issues with installing Proton Pass, let us know what's confusing, and we'll make sure to pass on the feedback to our devs to improve the UX going forward. Always feel free to contact us at pass@protonme.zendesk.com with any additional feedback you may have, or if we can assist you with any problems you're facing with any Proton products. - Rated 5 out of 5by Firefox user 17983233, 2 years ago
- Rated 5 out of 5by Firefox user 13562733, 2 years ago
- Rated 5 out of 5by Vassilis Papanikolaou, 2 years ago
- Rated 4 out of 5by Lautaro, 2 years agoWas using BitWarden, which is fantastic. But since Proton Pass came out, I wanted to try it since I already switched to use Proton Mail and Calendar. I like the idea of having "all my things in one place" (as long as it's a good place).
Both the app and the extension look good and simple. Exporting json from BW into PP had no issues and I have already used it on a couple of sites. I give 4 stars since just comes out (at least publicly) and devs don't get high on success and keep improving it :P but I can recommend!Developer response
posted 2 years agoThank you for your kind words of support and for giving us a 4-star rating! If you have any additional feedback or if you need any assistance with any Proton services, always feel free to contact us at https://proton.me/support/contact - Rated 5 out of 5by 003random, 2 years ago
- Rated 5 out of 5by MASTER BAITER, 2 years ago
- Rated 5 out of 5by Greg Copernier, 2 years ago
- Rated 5 out of 5by Firefox user 13605504, 2 years ago
- Rated 5 out of 5by Firefox user 17622799, 2 years agoIn the past I have used LastPass and BItwarden, Proton Pass is far superior.
- Rated 2 out of 5by Firefox user 13923064, 2 years ago
- Rated 5 out of 5by TitusHM, 2 years ago
- Rated 5 out of 5by Maarten, 2 years ago
- Rated 5 out of 5by networkcookie, 2 years agoWas waiting for the Proton Pass for a while now and keep in mind, it's an early product so the devs live off of feedback.
I don't see the extension anywhere, I somehow managed to get to the point where I import my passwords, which worked wonderfully (imported from Firefox). Tested some password, get filled in automatically, everything fine there.
BUT I still don't know how to get to that mysterious dashboard again. You can choose Proton Pass from the Webmail site but there's nothing there. Can't get there through the extension settings in Firefox and don't see the thing anywhere in my browser, so yeah, please let me back in hahaha
Speaking of extension settings in Firefox, for me, "Access your data for all web sites" was disabled by default, so the auto-fill worked only after enabling that.
I got the free plan and it's pretty good so far, am looking forward to updates. How about some bug report form?
EDIT: thanks for the support, got it! Walked through the steps again. Now I also see the bug report thing, my bad, 5 stars! :)Developer response
posted 2 years agoHi! Thank you for taking the time to rate and review our extension.
You can access Proton Pass through the Extension menu in Firefox (puzzle piece icon in the top right corner of your web browser). If you can't see the Proton Pass extension there, select 'Manage extensions' and make sure it's enabled in your Extensions settings.
You can report any bugs through us by opening the extension pop-up, selecting the hamburger menu in the top left, selecting Settings and finally navigating to the Support tab in the settings. Report your problem here and select 'Submit'. Alternatively, you can also write to us directly via email at pass@protonme.zendesk.com - Rated 1 out of 5by James, 2 years ago
- Rated 4 out of 5by Firefox user 17958343, 2 years agoI can confirm, that login is not detected on some sites. I can generate password at the signing up on site, but it is not saved by the extension..
My example is https://dotacjenaokna.pl/logowanie-strefa-dilera/
It would be nice if, when I create a new login manually, on the button instead of "Create login" there was simply "Save"Developer response
posted 2 years agoThanks for the feedback! We're looking into fixing this in one of the upcoming updates to the extension. - Rated 5 out of 5by Firefox user 14264784, 2 years ago
- Rated 5 out of 5by Firefox user 17966662, 2 years ago
- Rated 3 out of 5by Michael, 2 years agoNice addition to the Proton family, but the add-on has multiple limitations for now:
- Login is not detected on a lot of pages, and the add-on doesn't ask to save credentials as a result.
- When add-on is in "lock" mode, it should prompt the user to unlock it and save credentials.
- Would be very nice to integrate, if possible, Touch ID on MacOS, so that the user experience gets much better, like the embedded functionality in Safari.Developer response
posted 2 years agoThank you for your feedback Michael!
- Would you mind sharing which pages the login detection didn't work for, so we can report this to our team?
- When the extension is locked and an action is required from it, we do display the fact that it's locked (indicated by the padlock on top of the Proton Pass logo). We're also looking into the possibility of opening the extension window automatically in these instances, but we don't have additional details to share on this feature at the moment.
- The third feature you've mentioned is also on our roadmap, but no ETA at this moment. - Rated 5 out of 5by Svank, 2 years ago