Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者: Surfshark
939 条评价
- 评分 5 / 5来自 しんら,2 年前
- 评分 5 / 5来自 Goofster,2 年前
- 评分 3 / 5来自 SuperBabyFace,2 年前Proxy authentication error, where the extension can't connect, even with proxy off on windows.
开发者回应
发布于 2 年前Hi! Sorry to hear you have experienced this issue with our Firefox extension. Could you get in touch with our lovely support agents via live chat or at support@surfshark.com? I am sure they will solve this issue in no time. - 评分 5 / 5来自 XARDAS,2 年前
- 评分 1 / 5来自 Firefox 用户 17416291,3 年前requires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
开发者回应
发布于 3 年前Hello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - 评分 4 / 5来自 Firefox 用户 17415612,3 年前It turns off too much and I get log out a lot I love it but I need it to not logout every-time. it's just me and only me using this right know.
开发者回应
发布于 3 年前Hey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help you out with any issues you're experiencing! - 评分 5 / 5来自 Laura,3 年前
- 评分 5 / 5来自 Firefox 用户 17411017,3 年前
- 评分 5 / 5来自 Firefox 用户 14665044,3 年前
- 评分 1 / 5来自 Firefox 用户 13050918,3 年前Constantly disconnects.. and when connected the speed is pathetic.
开发者回应
发布于 3 年前Hello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - 评分 1 / 5来自 Firefox 用户 15275827,3 年前
- 评分 1 / 5来自 Rosalind H,3 年前
- 评分 5 / 5来自 Firefox 用户 17374048,3 年前
- 评分 4 / 5来自 PostHoc,3 年前
开发者回应
发布于 3 年前Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- 评分 5 / 5来自 Firefox 用户 15443954,3 年前
- 评分 2 / 5来自 Firefox 用户 14530851,3 年前Seriously I am surprised I am giving this 3 stars. Surf Shark in general hasn't been all that great of an experience, compared to Cyber Ghost at least. This add-on is slow as browser add on usually are a bit slower, however it also just as the dektop app forgets my password even when I just change it, leading to endless changing and not being able to use it except signing on to the website. I am going back to cyber ghost ot Nord because I found 3 years Nord for 12 bucks on Dark-net, unless somehow this is all resolved I am getting my money back in 2 weeks, also not only that issue but overall speed is trash compared to Cyber Ghost and Cyber Ghost UI was way more in depth, graphically intensive and ran a million times better, signed on every time I wanted with whatever settings, kill switch worked almost to good, haven't had the same at all yet. Surf shark has no kill switch with add-on and always signing out randomly, not good. Just changed to a 2 because I forgot about that, until now, I am reinstalling it as an add-on the 3rd time right now and countless times for desk top, phone worked, but nothing special speed wise, Cyber Ghost integrated with Android at least much better. I have had worse with Pure VPN charging me 3 years strait just for doing a trial and complaining every year and not getting a refund until I took it to facebook, so that's the only reason this didn't get a 1 star.
开发者回应
发布于 3 年前Hey! I am sorry to hear that you had to experience these issues with Surfshark VPN. Your journey with us is much important and our team would be glad to solve the issues together with you. Could you reach out to us via Live chat support or at support@surfshark.com? Thank you! 🦈 - 评分 5 / 5来自 Norman,3 年前
开发者回应
发布于 3 年前Hello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈- 评分 5 / 5来自 Firefox 用户 16861748,3 年前
- 评分 5 / 5来自 Paul Leary,3 年前
- 评分 1 / 5来自 Alone,3 年前Заплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
开发者回应
发布于 3 年前Привет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈 - 评分 5 / 5来自 Firefox 用户 12702504,3 年前