Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者： Surfshark
939 条评价
- 评分 1 / 5来自 épsilon，3 年前
- 评分 5 / 5来自 VOEURN CHANLY，3 年前
- 评分 1 / 5来自 mc010323626，3 年前Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
开发者回应
发布于 3 年前Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - 评分 1 / 5来自 Firefox 用户 5650341，3 年前confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
开发者回应
发布于 3 年前Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - 评分 5 / 5来自 HHarry22，3 年前
- 评分 5 / 5来自 Carol，3 年前
- 评分 5 / 5来自 Lry Gldn，3 年前
- 评分 5 / 5来自 bKash Online，3 年前
- 评分 5 / 5来自 tommyd64，3 年前
- 评分 1 / 5来自 Firefox 用户 17262314，3 年前
- 评分 5 / 5来自 Firefox 用户 13245465，3 年前
- 评分 2 / 5来自 Firefox 用户 16995911，3 年前
- 评分 1 / 5来自 Firefox 用户 17241791，3 年前
开发者回应
发布于 3 年前Hello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks!开发者回应
发布于 3 年前Hi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- 评分 4 / 5来自 Brian Macleod，3 年前
- 评分 5 / 5来自 Firefox 用户 15758561，3 年前
- 评分 5 / 5来自 Firefox 用户 13928066，3 年前I have used both the browser and Windows version of Surfshark for two years now and love the speed, selection of locations , malware blocker and the price. Keep up the good work
开发者回应
发布于 3 年前Hey! Thank you for your positive feedback! We are pleased to hear that you enjoy using our services!🦈 - 评分 5 / 5来自 Firefox 用户 16112645，3 年前
- 评分 1 / 5来自 Firefox 用户 12594134，3 年前
- 评分 5 / 5来自 Firefox 用户 14218524，3 年前
- 评分 1 / 5来自 Firefox 用户 16766017，3 年前
- 评分 5 / 5来自 Leon，3 年前
- 评分 3 / 5来自 dietmar，3 年前
- 评分 1 / 5来自 Firefox 用户 17186143，3 年前Can't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
开发者回应
发布于 3 年前Hey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have!