Surfshark VPN Extension 的评价
Surfshark VPN Extension 作者: Surfshark
1,141 条评价
- 评分 5 / 5来自 krasidankov, 2 年前
- 评分 5 / 5来自 Firefox 用户 14330354, 2 年前
- 评分 5 / 5来自 Firefox 用户 14750744, 2 年前
- 评分 3 / 5来自 Firefox 用户 18033214, 2 年前The extension works great, however I had issues with the desktop app using the latest Ubuntu OS. I logged out one time and never was able to login again. I could use the static set up up configuration wireguard settings in the OS but the app itself never worked again.
开发者回应
发布于 2 年前Hi there, thanks for your feedback. We'd be glad to help you with the login issues you had on our Linux app, could you reach out to our support team at support@surfshark.com or via live chat on our website? - 评分 5 / 5来自 notphilphil, 2 年前
- 评分 4 / 5来自 Funk Masta D, 2 年前
- Surfshark has been great for me, with one exception. The app is brilliant and easy to use. It gives me all the features of a good VPN product, BUT, ever since they introduced their CleanWeb and antivirus features, it has become a nightmare when you click on links on web pages.
Surfshark blocks everything - you just get a blank screen. There is a Bypass List feature, but it does not work on most sites. My only option is to use another browser/PC that does not have Surfshark installed and things work every time.开发者回应
发布于 2 年前Hey, thanks for your feedback. We're glad to hear that you're satisfied with Surfshark overall and we'd like to help you with the website accessibility issues you had while using our service.
Could you reach out to our support team at support@surfshark.com or via live chat? - 评分 5 / 5来自 Firefox 用户 16552387, 2 年前
- 评分 5 / 5来自 Douglas Clarke, 2 年前
- 评分 5 / 5来自 Firefox 用户 11024034, 2 年前
开发者回应
发布于 2 年前Hello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at support@surfshark.com, so they could check further on the issues that you have encountered.- 评分 5 / 5来自 cryptoheadhunter, 2 年前
- 评分 5 / 5来自 Firefox 用户 17700789, 2 年前
- 评分 5 / 5来自 Firefox 用户 14969199, 2 年前
- 评分 5 / 5来自 Firefox 用户 18170181, 2 年前
- 评分 5 / 5来自 SEcurity Services San Diego, 2 年前
开发者回应
发布于 2 年前Hi there! We're happy to hear that you're pleased with Surfshark overall. However, if there's any way for us to improve your experience even further, feel free to contact our support team at support@surfshark.com or join our live chats.- Absolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
开发者回应
发布于 2 年前Hi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner? - 评分 5 / 5来自 Rudi Stalzer, 2 年前
- 评分 1 / 5来自 Firefox 用户 18105820, 2 年前